What are the responsibilities and job description for the Manager in Training position at Depil Brazil Waxing Studio?
Assistant Manager Job Description
Overview:
Depil Brazil Assistant Manager is responsible for managing the daily success of the company and its profitability. They are a stand for meticulous, world class systems and superior customer service both internally and externally. Organization, attention to detail, service, and communication are cornerstones of their success. They oversee the financial health and well-being of the company with commitment to adhering to budgets. They provide leadership for the entire team and are committed to do what it takes to accomplish the company goals, targets, and objectives. That person is accountable for managing the daily growth success of the company and the team. They directly oversee and ensure that customer expectations and company standards are exceeded. They are accountable for providing leadership, innovation, and creativity to the division. They are committed to do what it takes to accomplish the company targets and be the example for leadership and accountability.
Reporting Relationship: Reports to Studio Manager
Specific Responsibilities:
- Sales Driven
- Opening and Closing Studio
- Superior Customer Service and Positive Attitude
- Exceeds clients’ expectations –Daily
- Completes Daily tasks
- Manages Appointments
- Confirm/Cancel/Follow-up with clients (Accountable for charging fees on NC/NS)
- Actively attends and participates in personal development education /safety programs and or events
- Practices excellent telephone etiquette. Answering by 3rd
- Putting customers on hold no more than 3-5 minutes.
Accounting:
- Follows opening-up or closing procedures
- Keeps up with front desk files and books of procedures
- Keeps up with Front Room inventory
- Follows cash drawer procedure
Human Resources
- Maintains all front desk files and books of procedures
- Actively promotes Depil Brazil to the community
- Supports and adheres to all company policies and procedures
Personal Responsibilities:
- Always exhibits a ‘’can do” positive attitude. Smiles are contagious!
- Personal appearance and attire are at a professional level at all times
Skills:
- Computer Skills, Communication, Client Relations, Sales
******Associates will be notified of any changes made to this job description. Any and all changes to this job description will be effective immediately****
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Work Location: In person
Salary : $30,000 - $40,000