What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST I position at Department of Technology?
Telework is available.
Under the direction of the Information Technology Supervisor II (IT Supv II), Assistant Business Manager, the Information Technology Specialist I (IT Spec I), Regional Business Analyst, supports stakeholder engagement and strategic initiatives for the California Department of Technology’s (CDT) Middle-Mile Broadband Initiative (MMBI). The IT Spec I will (1) collect data on the ongoing needs, available resources and existing initiatives; (2) convene stakeholders; and (3) support research and analyze data obtained from stakeholder meetings and other sources.
Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship now or in the future.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Must be able to work under pressure within tight timeframes.
- Must be willing to travel to various locations within Sacramento area and the state as needed.
- May be required to work outside of normal business hours.
- May be asked to work after hours and weekends on occasions.
- Will be required to carry a State approved mobile computing device (e.g., cell phone, laptop).
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SPECIALIST I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: http://cdt.ca.gov
Special Requirements
Please do NOT include your Social Security Number on any of the submitted documents.
STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
1- Please share an example that describes your experience in leading and conducting outreach efforts with potential customers. What approaches did you use to engage them? Did you face any challenges, and if so, how did you overcome them?
2- Please share an instance where your research and analysis led to a significant recommendation or improvement in services.
3-How do you ensure that work with consultants is documented, completed on schedule, within budget, and in accordance with contract terms? Explain any budget-related processes you utlize to ensure consultants meet contractual obligations.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/9/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Required. Please see “Special Requirements” section for further information.
- Other - If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left -hand side of this job posting). Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at??https://www.naces.org. Official transcripts and official foreign degree transcripts will be required?prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File.
Desirable Qualifications
- Principles and practices of broadband planning and management.
- Principles and resources of legislative processes and regulatory bodies
- Federal, state, and local laws and practices governing municipal networks.
- Data management and familiarity with Customer Relations Management Systems (CRMS).
- Internet infrastructure layers including data center, internet exchange point and peering dynamics.
- Marketing strategy and public outreach methods.
- Project planning, management, and evaluation.
- Budget development and management.
- Applicable grant acquisition procedures and processing.
- Multi-year forecasting and financial planning.
- Effective customer services techniques.
- Ability to:
- Resolve complex problems.
- Plan, manage and coordinate operational, legislative and technology activities.
- Develop and implement innovative programs and projects.
- Conduct complex analytical studies and prepare written reports.
- Prepare analytical and project status reports.
- Interpret and apply policies, laws and regulations.
- Make presentations to a variety of audiences.
- Prepare and present clear and concise oral and written reports and make recommendations.
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://cdt.ca.gov
Hiring Unit Contact:
Kyle Knapstad
(279) 216-0613
kyle.knapstad@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Lisa Cooper
(916) 926-7657
Lisa.Cooper@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
The Fine Print
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
