Licensing Inspector, Fairfax Region, (W4113)

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

The Division of Licensing Programs protects the health, safety and well-being of vulnerable adult and child populations served in regulated care settings within the Commonwealth.

The Licensing Inspector is responsible for reducing risks to adults and children in care facilities through the promotion and support of improved quality of care and enforcement of state licensing laws, regulations, and evaluation of standards of practices. This position monitors and provides regulatory oversight by evaluating applicants, conducting inspections, and investigating reports of alleged noncompliance.

Inspections may include all Division of Licensing covered programs, including assisted living facilities, adult day care centers, children’s residential centers and child placement agencies. Inspectors enforce licensing regulations through effective evaluation, which may include the review of medical documentation, and appropriate recommended action. Produces clear, concise and defensible written descriptions of violations; develops intensive plans of correction; manages caseload using an automated system to ensure appropriate action within timeframes set by policy; maintains effective interpersonal and communication skills that promote positive interactions with licensees and others; investigates complaints and allegations upon receipt from residents, families, other agencies and citizens; provides training, technical assistance, consultation and referral to providers as scheduled or requested; manages case record documentation on each provider; provides advice and assistance to regulatory colleagues in health care matters; provides excellent customer service to internal and external customers and participates effectively as a member of the regional licensing team to accomplish divisional goals.

• Travel is required with onsite inspection work primarily in the northern Virginia region in the counties of Arlington, Loudoun and Fairfax Cities: Alexandria, Annandale, Centreville, Fairfax, Falls Church, Leesburg, Herndon and Vienna. Travel is also possible throughout the state that could result in overnight stays.

This position is a mobile/remote worker who works a clear majority of their planned schedule in a mobile/remote mode away from agency offices/facilities; and performs work in the field, using a personal, rental or state-owned vehicle. Reimbursement is provided when using a personal vehicle.

Please submit a cover letter with your application.

Comprehensive knowledge of the developmental, social, emotional, health and medical needs of adults and children served in regulated settings.

Knowledge of information and evidence collection and analysis techniques with the ability to write reports.

Demonstrated skill in working effectively within challenging environments to resolve problems.

Demonstrated ability to:

• Interpret and apply laws, regulations, policies and procedures
• Communicate effectively with a diverse public both orally and in writing
• Work collaboratively and cooperatively with others using knowledge of conflict resolution techniques when necessary
• Plan, organize and prioritize multiple diverse tasks independently
• Operate basic office computer & database systems/programs, including VPN and virtual and video communication programs
• Provide customer service to internal and external customers
• Effectively communicate with diverse professional, provider, community and consumer groups

A valid driver’s license is required.

Please submit a cover letter with your application.