CPW Administrative Assistant III

Department Information

The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements. Applications will be considered from residents and non-residents of Colorado.

Consider joining the dedicated people of the Colorado Department of Natural Resources. It's our mission to manage and conserve Colorado's natural resources for the benefit of people today – and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.

We invite you to explore our website at to find out more about the work we do to manage Colorado's natural resources for today – and tomorrow.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

In addition to offering rewarding, meaningful work, we offer:

• Medical and Dental plans
• Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax 401K and 457 plans
• Paid life insurance
• Short- and long-term disability coverage
• Employee Wellness programs
• Flexible Spending Accounts
• Health Savings Accounts
• 10 paid holidays per year plus generous vacation and sick leave
• Career advancement opportunities throughout the State system
• Some positions may qualify for the Public Service Loan Forgiveness Program

COLORADO PARKS AND WILDLIFE

Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.

The work unit exists to implement the goals and objectives of Colorado Parks and Wildlife's strategic long-range and operational plans to accomplish the Legislative mandate of protecting, preserving, managing, and enhancing the State's recreational resources at Fishers Peak State Park within the guidelines of Colorado state statutes, regulations, and Colorado Parks and Wildlife policies and procedures for the use, benefit and enjoyment of park visitors. The work unit provides a safe and quality recreational experience along with a wide range of appropriate recreational and educational opportunities while protecting and enhancing the facilities and natural resources of the area by providing visitor services, maintenance functions, natural resource protection and education, administration functions, law enforcement, inter-agency cooperation, and program management/development. The work unit administers Colorado Parks and Wildlife programs within the park and district and provides recreation and natural resource management expertise to Federal, State, County, Local, and Private entities.

Description of Job

This position has been approved as a permanent, PART-TIME position.

The purpose of this position is to handle the administrative tasks necessary to operate Fishers Peak State Park. This position exists to provide high-quality internal and external customer service through professional and public contact; manage a variety of park office programs including sales of products and services; answer public questions about Fishers Peak State Park and CPW, and provide accurate and timely information; provide administrative support to park operations with an emphasis on general office support, accounting, procurement, budgeting, payroll, supervising assigned staff; and provide local, regional, and statewide marketing and public outreach.

Customer Service: This position works directly and communicates with the public and internal staff to answer questions about the park and the agency. Duties include but are not limited to, selling CPW products and merchandise, answering phones and emails, providing assistance and information about Fishers Peak State Park, CPW, camping, reservations, licenses, registrations, hunting, area information, and general outdoor recreation. Maintains website updates and social media posts in collaboration with other staff. Oversees park event facility reservations and event coordination. Implements established processes necessary to meet customer and staff needs, and accurately completes and accounts for all internal and external customer products and associated documents. Utilizes IPAWS and other databases to fulfill customer and staff needs.

Accounting, Budgeting, and Data Entry: This position assists the Park Manager and park staff with accounting functions including processing invoices, creating and maintaining accurate accounting records, CORE procurement and entry, IPAWS transactions, reconciling parks and wildlife sales and products, and submitting supporting documentation as required and as needed. The position reconciles and tracks budgets using available software. Is knowledgeable and proficient in, but not limited to, A4, CPW dashboard, SARA, Captrack, Word, Excel, Quicken, PARS, and UKG computer programs and systems. Establishes procedures, creates forms, and computer spreadsheets, and enters, tracks, and prepares reports on expenditures for operating, temporary work programs, section budgets, and small capital expenses. This position works with the Park Manager and establishes cash handling procedures to maintain security and accountability of cash funds and is the custodian of all change funds. This position allocates spending on state credit cards. Demonstrates and maintains proficiency with programs and databases used by the position.

Office Manager, Clerical, and Special Project Support: This position manages and operates the Visitor Center/Park Office, and retail store by providing general office/clerical support through planning, organizing, and implementing programs including reservations, pass and license sales, a retail program, and managing IPAWS. Maintains office equipment including, but not limited to, printers, copiers, credit card machines, phones, computers, and IPAWS hardware. Monitors and maintains a working inventory of general office supplies to support park operations and park staff. Assists the Park Manager and other park staff with daily operational demands that can include general clerical typing, note-taking, copying, reporting, filing, and record-keeping. Informs Park Manager and section managers of critical information and helps manage complaints. Manages all park visitor publications, brochures, and regulation handouts. Responsible for all hiring paperwork, PARS transactions, and UKG functions for temporary employees. Assists the Park Manager with special projects, workflow improvements, and efficiencies within the Park and CPW. Assists other park and agency staff as requested and needed. Communicates information, and dispatches field staff via phone, email, or two-way radio.

Supervision: This position directly oversees and supervises temporary workers, interns, and volunteers delegated to their areas of responsibility. The position recruits, interviews, hires, trains, supervises, advises, counsels, motivates, assigns duties, schedules, resolves conflicts, delegates special projects/duties, ensures compliance with statutes and all policies and procedures, takes appropriate corrective/disciplinary actions regarding employee performance as directed, conducts meetings, and develops work programs for their respective temporary employees, interns, and assigned volunteers that accomplishes the work unit and Colorado Parks and Wildlife's desired mission. The position implements processes to ensure assigned temporary workers, interns, and volunteers are trained and performing their assigned duties within the park on a daily basis. The position will work with the Park Manager and other park staff on scheduling and adjusting staffing patterns as the need arises.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Three years of experience in general Office/Clerical Support, Administrative Assistant Experience, Customer & Public Service, Financial/Procurement Support, Document & Information Management, Coordination/Project Support, Supervisory or Lead Work, Data Entry.

Class Code: Administrative Assistant

Preferred Qualifications:

• Current or former Colorado Parks & Wildlife work or volunteer experience is considered a plus.
• Current or former State experience relevant to this position.
• Ability to work in a team.
• Excellent customer service skills, problem-solving abilities, and critical thinking.
• Demonstrates initiative and self-motivation.
• Keen attention to detail.
• Exceptional organizational, written communication, and public speaking skills.
• Ability to work well independently as well as in/with a team.
• Prior administrative experience, knowledge in Word, Excel, and Adobe programs, proficiency in the use of Google email, Google Docs, Zoom/Google Meet, CORE

Required Competencies:

• Organizational and time management skills.
• Strong level of written and oral communication skills.
• Strong multi-tasking skills, problem-solving abilities, attention to detail.
• Proficiency in Microsoft Word, Excel, Google Suite.
• Adaptability to change, open-minded, supervisory, strong customer service.

Conditions of Employment:

• Colorado residency is required at the time of application.
• Must possess and maintain a valid state of Colorado driver's license if operating a State vehicle.
• Driving and Criminal background checks required.
• Regular work hours may start before 7 AM and extend past 6 PM.
• Weekends, holidays and shift work required.
• Travel for training and/or other park operational needs as needed.
• Must possess computer skills and be capable of learning new computer programs.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position. (Please Note: Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with DNR).
• May be required to travel for trainings, meetings and other job specific needs, this could include overnight travel.
• Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle

APPEAL RIGHTS:

It is recommended that you contact the Human Resources Specialist listed below to resolve issues related to your possession of minimum qualifications. However, if you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to ; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at under Rules.

Supplemental Information

The Assessment Process

• All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.
• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.
• Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important to document in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement.
• Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.
• This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.
• This recruitment may be used to fill more than one vacancy at this level and reporting location.

Equity, Diversity, and Inclusion

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request accommodation, please contact our Benefits Specialist at at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify

DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Toll–Free Applicant Support - Technical Help

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at , Mon-Fri between 6 am and 6 pm (Pacific Time). The Human Resources Office will be unable to assist with technical issues.

Salary : $60,000 - $90,000