Surveyor, Home and Community Services in the Division of Licensing & Certification

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Social Services Program Specialist I Opening Date: November 20, 2025 Closing Date: December 5, 2025 Job Class Code: 5092 Grade: 22 Salary: $47,652.80 - $66,497.60 per year* *This is inclusive of a 1.00% recruitment and retention stipend Position Number: 20002-4762 Location: Houlton, Bangor (This position does require some statewide travel and occasional overnight stays) Core Responsibilities: As a surveyor, you will be responsible for conducting licensing surveys for Home and Community Support Service Agencies to ensure that they are in compliance with applicable state licensing rules. You will investigate complaints and facility-generated incident reports alleging non-compliance with State rules. You will determine, based on observation, document review, and interviews, whether agencies/programs are in substantial compliance with licensing requirements. You will be responsible for planning, coordinating, and monitoring licensing activities for your assigned workload. You will work under limited supervision. This position requires statewide travel and occasional overnight stays, and an occasional night or weekend survey. You will also: • Document survey and investigation findings in Statements of Deficiencies in a thorough and timely manner. • Interview complainants and witnesses to obtain information regarding complaint allegations and complete detailed investigation reports. • Review facility-generated Plans of Correction to ensure that these plans address all deficiencies cited. • Provide technical assistance to agencies/providers. • Participate in appropriate training and staff meetings at the request of the supervisor/manager. Minimum Qualifications: Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work. Preferred candidates will also have: • a license in Social Work as issued by the Maine Board of Social Worker Licensure. • experience with home and community support services and agencies; • knowledge of the Maine rules and regulations related to home and community support service agencies and/or: • experience conducting inspections and/or investigations to determine compliance with rules. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission of the Division of Licensing and Certification is to ensure Maine’s citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes. Application Information: For additional information about this position please contact Heather Hyatt at Heather.Hyatt@Maine.gov To apply, please upload a resume and cover letter with your application. In your cover letter, you must provide the following information: 1) Explain what experience, if any, you have had doing the elements under “Job Description,” above, and 2) Explain what you have, if any, of the attributes listed above under “Preferred candidates will also have”. ** Applications submitted without cover letters or cover letters that do not address the information required above may not be considered for this vacancy. Please submit all documents or files in PDF or Word format. To request a paper application, please contact Mandy Hernandez at Mandy.Hernandez@Maine.gov Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting. Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live. eases, there’s a place for you here, and your work will have meaning.

Salary : $12,846 - $15,113