Charge Card Analyst

Title: Charge Card Analyst

State Role Title: Financial Services Spec II

Hiring Range: $56,051 - $75,000

Pay Band: 5

Agency: Department of Accounts

Location: JAMES MONROE BUILDING 101 N. 14th St. Richmond, VA 23219

Agency Website: https://doa.virginia.gov/

Recruitment Type: General Public - G

The Charge Card division in the Department of Accounts (DOA) is seeking a qualified individual for a Charge Card Analyst position.

DOA’s mission is to provide a uniform system of accounting, financial reporting, and internal control adequate to protect and account for the Commonwealth’s financial resources, while supporting and enhancing the recognition of Virginia as the best managed state in the union.

This position's department maintains accurate and timely financial records related to the State’s Purchasing, Travel, and Virtual Payables Charge Card Programs, which includes providing training and ensuring statewide compliance with policy and procedures.

Job Duties

This position works with agencies, institutions, vendors, and the State Charge Card vendor to complete daily activities related to the Virtual Payables (VP) program and Charge Card program. Monitors the hotline and email account; reconciles and processes the monthly multimillion dollar VP statement; researches and resolves outstanding payments; provides regular reporting on the program; identifies and recommends payment solutions using data mining methods; recommends system modifications; identifies best practices and internal controls; develops formal documentation and guidelines; develops and performs audits based on potential areas of misuse or industry changes; evaluates and proposes recommendations for program, policy, and system enhancements; establishes, updates, and deletes access accounts for all online system access; researches and provides resolution to charge card administration problems for customers; communicates with charge card vendor; reconciles daily transmissions to vendor for payments on the Purchase Card and Travel Card programs; works with customers on non-compliance with policy; and maintains files. Research and prepare responses as well as coordinate requested data from the data owners for FOIA requests.

Minimum Qualifications

Knowledge of accounting; finance; financial systems development; and Microsoft Office programs (Word, Excel, Access, and PowerPoint). Enhanced knowledge in Excel with ability to complete pivot tables, vlookup, and other formula features.
Strong organization; process improvement; analytical; and oral and written communication skills.
Ability to record, compile, and perform complex analysis/reconciliations of a variety of financial data; prepare written documentation to support findings; research and resolve financial issues; communicate effectively with internal/external staff; collect, maintain, and secure vendor data; research and resolve financial issues; read, understand, and apply technical and complex rules; write policies and procedures; and work independently in a professional manner in a fast paced environment. Ability to multitask in a fast-paced environment.

Additional Considerations

Education or experience in accounting, business, or a related field preferred.
Experience working as an analyst; experience interpreting policy, procedures, laws and applying them; experience analyzing/auditing financial data; providing remote customer service; identifying best practices or internal controls; recommending IT system modifications; data mining; Oracle PeopleSoft Financial applications; knowledge of Cardinal Financial system, working with a charge card program; and Bank of America’s Works application preferred.
Considerable knowledge of electronic commerce practices; and state purchasing and travel policies and procedures preferred.
Ability to write system documentation and guidance documents; and perform audits and identify potential fraud preferred.

Special Instructions

This position has a hybrid work schedule with three days per week working in the office in downtown Richmond, VA in the James Monroe Building at 101 North 14th Street, Richmond, VA 23219.

Applications are only accepted through the state jobs website. Applications must be submitted by 11:55pm EST on the closing date for consideration. You will receive confirmation of receipt when your application is submitted successfully. Please refer to “Your Application” in your account to check the status for this position. Applicants requiring visa sponsorship need not apply. No faxed, mailed, or emailed applications will be accepted.

The Department of Accounts is an Equal Opportunity Employer, supports workplace diversity and is certified as a Virginia Values Veterans employer. Veterans and individuals with disabilities are encouraged to apply.

All job offers will be contingent upon successful completion of reference checks and a criminal background check.

Contact Information

Name: Human Resources

Phone: (804) 225-3038

Email: humanresources@doa.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.