Sales and Client Experience Coordinator - Part Time

Sales & Client Experience Coordinator

Part-Time | Hybrid (Denver Area) | 15–20 hrs/week

A local, industry-leading photography studio is hiring a Sales & Client Experience Coordinator to own inbound lead response, guide warm prospects through the decision process, and protect every opportunity with speed, warmth, and professionalism.

This is not aggressive sales. It's relationship-driven, and the product sells itself when the right person is presenting it.

Our clients are busy professionals and business owners. They're often looping in a team before deciding and paying close attention to how you make them feel. Your job is to be the reason they choose us.

About Us

Denver Headshot Co. is the leading headshot and professional photography studio in Denver. We work with individuals, teams, and companies who care about how they show up — and we've built a reputation for delivering an exceptional experience from the very first conversation.

What You'll Own

Lead Response & Sales (60%)

• Respond to all inbound leads within 5 - 20 minutes
• Warmly qualify prospects and understand their needs
• Lead discovery conversations with confidence and clarity
• Present offerings and pricing without hesitation
• Navigate committee-style decisions with patience and professionalism
• Execute smart, structured follow-up that feels helpful — not desperate
• Send quotes, proposals, and booking confirmations
• Maintain clean CRM records in HubSpot
• Deliver a weekly pipeline report

Internal Coordination (20%)

• Translate confirmed booking details to the photography team
• Ensure the studio has everything they need before each session
• Serve as the bridge between client and creative team

Client Support (15%)

• Act as the first point of contact if a client has questions or concerns post-booking
• Handle issues with warmth and ownership — you hold the relationship

Outreach (5%)

• When pipeline is slow, conduct light outbound activity (LinkedIn, referral follow-up)
• Represent the brand professionally in all outward communication

Who You Are

• You have real sales experience — enough that silence doesn't rattle you and price conversations don't make you uncomfortable
• You lead with warmth and build trust quickly
• You can hold a deal through a slow, committee-style decision without losing momentum
• You follow up consistently without feeling like you're bothering people
• You communicate clearly and professionally — in writing and on the phone
• You're organized, accountable, and hate dropped balls
• You learn a system before you try to improve it
• You take ownership of outcomes, not just activity

What Great Looks Like in This Role

A lead comes in. You act with urgency to connect with the lead. You communicate with warm, clear, confident. You have a great conversation. They mention they're talking to a couple of other companies. You don't flinch. You follow up twice more over the next week in a way that feels genuinely helpful. They book. You hand off the session details to the team cleanly. The shoot goes great, you are their person when they need more help with photo and video. They refer someone.

Non-Negotiables

• 95% response rate within 2 business hours
• Confidence presenting and holding price
• Strong phone presence
• Polished written communication
• CRM discipline (HubSpot)
• High personal accountability

Schedule & Structure

• 15–20 hours per week
• Core availability: 10:00am–3:00pm (M–F) — you need to be reachable and responsive during this window
• Hybrid primarily working from home — Denver metro area required
• Primarily remote with occasional in-person collaboration

Compensation & Benefits

• $30–$38/hour depending on experience
• Monthly performance bonus based on close rate (structure discussed at offer)
• Paid Time Off (prorated for part-time)
• 401(k) match after 6 months
• Profit Share after 1 year
• Employee Status

Why This Role Matters

You're stepping into a role that directly drives revenue for a premium creative brand, with real responsibility, real relationships, and room to grow as the company grows.

If you want meaningful work without the full-time corporate grind, this is it.

To Apply
Step 1

Submit a short 2-minute Loom video answering:

1. Why this role excites you
2. How you handle a deal that goes quiet
3. What a great client experience looks like to you

Step 2

• Email your resume to info@denverheadshotco.com 
• Explain your experience in working in the creative industry. Photo/Video/Design or Marketing.