What are the responsibilities and job description for the Medical Front Desk Receptionist position at Denver Foot and Ankle Surgery?
This position starts at 2 days per week, with the expectation of growing to 3 days per week over time. There is some flexibility on which days these are, so please include your availability. You'll also fill in for vacation and sick days, so some schedule flexibility is required. You'll be one of the first faces patients see and a key part of keeping our day running.
Responsibilities
- Greet patients and check them in and out
- Answer phones and route calls and messages
- Schedule, confirm, and reschedule appointments
- Verify insurance information and collect copays
- Update patient demographics and records in our EHR
- Keep the front area organized and welcoming
- Work closely with clinical staff to keep patient flow moving
- Data entry
- Chart preparation
- Use various online platforms to complete tasks
- Light cleaning
- Other admin tasks as required
Requirements
- Previous medical front desk experience a plus
- Working knowledge of Intergy EHR, Provider Flow, ZocDoc and Luma are a plus.
- Comfort with phones, scheduling, and insurance verification
- Clear, kind communication with patients and coworkers.
- Dependability
- Being a team-player is an absolute must
- Multi-tasking
- Attention to detail
- Customer service skills
Denver Foot and Ankle Surgery is a podiatry practice that recently moved into a new building. We're still settling in and figuring things out. We're looking for a friendly, flexible person to join our front desk team and help us get it running smoothly. The right person is adaptable, keeps a good attitude when plans change and jumps in to help wherever needed. If you're a team player who's comfortable with a little "figure it out together," you'll fit right in.
Salary : $18 - $20