Credit Coordinator (Collections)

Dentons US LLP is currently recruiting for a Credit Coordinator (Collections) to be resident in any Dentons US office. This position will support the Credit Managers in ensuring accurate and efficient collection of outstanding balances, working to reduce aging accounts and increase cash flow for the organization. The Credit Coordinator will report to the Senior Credit Manager. This is a hybrid position with a requirement to work in-office three days per week.

Responsibilities:

• Supports the Firm’s collection processes and account maintenance for assigned clients and matters.
• Provides professional, timely, and thoughtful client service while assisting with routine and moderately complex collection matters.
• Works closely with billing attorneys, Credit Managers, and professional staff to follow up on outstanding accounts and help facilitate resolution.
• Communicates directly with Firm clients regarding account inquiries, payment status, and billing concerns, escalating sensitive issues as appropriate.
• Assists in preparing collection-related reports, documentation, and account analyses for internal stakeholders.
• Maintains accurate and up-to-date records of client communications and collection activity in Firm systems.
• Serves as a point of coordination between internal teams to ensure consistent and effective collection efforts.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications:

• 2 years’ experience in credit and collections required
• Law firm experience preferred
• Experience with ARCS preferred
• Experience with Elite Enterprise or 3E, Aderant, EHUB preferred
• Excellent verbal and written communication skills
• Strong analytical, reconciliation, and problem-solving skills with high attention to detail
• Self-starter that delivers superior customer service
• Must be detail-oriented with excellent organizational skills
• Ability to work in a fast-paced environment
• Flexibility to work overtime, as needed

Pursuant with states' laws, the salary range for this position is $70,000 - $88,000, based on experience and local market.

Dentons offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans. We are an Affirmative Action Employer. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records