What are the responsibilities and job description for the Account Manager - State Farm Agent Team Member position at Denton Atkinson - State Farm Insurance Agent?
About the Agency
Denton Atkinson State Farm is a small, locally owned agency in Lake Stevens. We opened in August 2021, so we're about four and a half years in, so, still early enough to have that startup energy, but established enough to have real momentum and the backing of a nationally recognized brand. The team is small by design, which means less bureaucracy, more ownership, and work that's actually visible. This isn't a corporate office where you blend in. What you do here moves the needle every day.
Schedule & Compensation
Schedule:
- 32-hour work week
- Monday–Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 1:00 PM
- Hybrid:Remote Mondays and Fridays | In-office Tuesday–Thursday
Compensation:
- Structure: Hourly base uncapped commissions bonuses recurring sales promotions
- Total comp range: $50,000 – $100,000
- On-target earnings: $65,000
Benefits:
- 10 days PTO to start, with ability to earn more
- Up to 15 paid holidays per year including your birthday
- Dedicated sick leave
- 401(k) with 4% employer match
- Medical, dental, and vision insurance
- Insurance licensing costs paid for
- Paid training programs direct mentorship
- A real advancement path — not a bullet point, an actual plan
What the Job Looks Like
This role is a mix of customer service and sales. Both sides are equally important.
- Build real relationships with clients— not transactional ones. People should feel taken care of, not processed.
- Take excellent care of the customers we already have— respond fast, follow through, and make sure nobody falls through the cracks.
- Bring in new business through proactive outreach— calls, texts, emails. You're not waiting for the phone to ring.
- Cross-sell existing clients into coverage that actually makes sense for them— this is about protecting people better, not just hitting a number.
- Meet and exceed sales and retention goals— there are targets, and the right person here is motivated by them, not intimidated.
Who Does Well Here
- You don't need to be managed.You notice what needs doing and handle it. Idle time doesn't sit well with you, and nobody needs to check whether you're working.
- You're someone we can count on.You're there when you say you'll be there and you do what you say you'll do. That sounds simple, but it's rare — and in a small office, it's everything.
- You're tough and personable.You can hear "no" all morning and still bring genuine energy to the next conversation. Difficult people don't derail you. But you're not just thick-skinned — people feel comfortable around you. You're tough and approachable at the same time.
- You learn fast and solve problems.When you're stuck, your first move is to figure it out — not hand it off. You come with a proposed solution, not just a question.
- You take pride in your work.You don't cut corners and you don't leave loose ends. When something needs doing, you handle it without being asked. You care about doing things well because that's just how you're wired.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Application Question(s):
- Are You 18 Years Old or Older?
- This position requires successful completion of a pre-employment background screening. Do you acknowledge and agree to this requirement?
- This role requires in-office attendance three days per week. Are you able and willing to commute to the office on this schedule?
- Do you have or are willing to obtain your Property & Casualty & Life & Health Insurance License?
Education:
- High school or equivalent (Required)
Work Location: Hybrid remote in Lake Stevens, WA 98258
Salary : $50,000 - $100,000