Dental Patient Care Coordinator

Job Title: Front Desk/Patient Care Coordinator (Dental Office)Location: Leesburg, VAJob Type: Full-Time, REMOTEAbout Us:We are a well-established dental office in Leesburg, dedicated to providing exceptional care in a warm and friendly environment. We’re looking for a detail-oriented and motivated Front Desk/Patient Care Coordinator to join our team. The ideal candidate will have experience working with dental insurance, patient scheduling, and providing outstanding customer service. If you’re passionate about helping patients and have a strong background in dental office administration, we want to hear from you!Key Responsibilities:Patient Coordination: Greet patients and assist with check-in/check-out procedures, ensuring a smooth and welcoming experience.Scheduling & Appointments: Manage patient scheduling, including booking, confirming, and rescheduling appointments.Insurance Verification & Billing: Verify dental insurance benefits, process claims, and communicate with patients regarding their coverage. Ensure accurate billing and claims submissions to insurance companies.Patient Communication: Answer phone calls and respond to patient inquiries regarding appointments, billing, insurance coverage, and general office information.Administrative Support: Maintain patient records, handle correspondence, and assist the dental team with other administrative duties as needed.Collections & Financial Discussions: Assist patients with understanding treatment costs, payment options, and insurance coverage. Work with patients on payment plans or account balances.Compliance: Ensure patient confidentiality and compliance with HIPAA regulations.Qualifications:Experience: Minimum of 2 years of experience working in a dental office, specifically in a front desk or patient care coordinator role.Dental Insurance Knowledge: Strong understanding of dental insurance policies, including verification, coding, billing, and claims processing.Software Proficiency: Familiarity with dental management software (e.g., Eaglesoft, Dentrix, Open Dental, etc.) is a plus.Customer Service: Excellent interpersonal skills with the ability to handle patient inquiries and concerns professionally.Organization & Attention to Detail: Strong organizational skills, ability to multitask, and maintain a high level of accuracy.Communication Skills: Excellent verbal and written communication skills.Team Player: Ability to work well in a team environment and assist other staff members as needed.

Salary : $19 - $24