What are the responsibilities and job description for the Treatment Coordinator position at Dental Views?
Dental Treatment Coordinator Job Overview
The Treatment Coordinator is responsible for a variety of educational and financial tasks and duties including, but not limited to conducting patient consultations during exam appointments; calculating fees for treatment; coordinating patient financial arrangements and educating patients about the health risks of not receiving proper treatment. The Treatment Coordinator will be required to assist with general front office duties.
Requirements:Dental Treatment Coordinator Qualifications
- Motived and energetic team player
- Empathetic toward patient's needs
- Excellent communicator
- Knowledge and use of dental terminology preferred
- Bilingual in Spanish preferred
- Experience with insurance verification of PPO, and HMOs preferred
Dental Treatment Coordinator Responsibilities and Duties
- Conduct patient treatment/financial consultations
- Calculate fees for treatment based on various fee schedules
- Assist patients with financing options, insurance questions, and treatment concerns while maximizing insurance benefits
- Monitor production and collection goals
- Collect patient payments
- Complete consultation spreadsheet
- Work reactivation campaigns as necessary
- Assist Front Office Assistant/ Receptionist as needed and directed by management
- Answer telephones and schedule appointments
- Check-in/Check-out patients and prepare charts
- Assist the Office Manager, as requested, with any necessary reports
- Assist the Office Manager, as requested, with collections reconciliation and deposit preparation at closing each day
- Attend and participate in staff meetings and team huddles
- Comply with Federal and State legislation retaining to all billing-related matters
- Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance, and Administrative Plans, Policies, Guidelines, Protocol, and Standards
- Other duties as assigned by the Office Manager and Regional Manager
Dental Treatment Coordinator Education
High School Diploma or GED required
Dental Treatment Coordinator Experience
- At least 1 year of recent experience as a Treatment Coordinator is preferred.
- 1 year of Dental Views experience may be considered
Benefits
Dental Views offers Medical, Dental, Vision, 401K, Life Insurance, Supplemental Insurance, Vacation Time, etc.
