What are the responsibilities and job description for the Front Office Assistant position at Dental Office?
Dental Solutions of Columbus is seeking a friendly, organized, and patient-focused Front Office Assistant to join our growing team. This full-time position is ideal for someone who enjoys making a positive first impression, delivering exceptional customer service, and helping patients feel welcome from the moment they walk through our doors.
Whether you're an experienced dental professional or a recent graduate looking to begin your career in healthcare administration, we'd love to hear from you!
What You'll DoAs the first point of contact for our patients, you'll play a key role in ensuring a smooth and positive patient experience by:
- Greeting and checking in patients with a warm, professional attitude
- Answering incoming phone calls and assisting patients with scheduling questions
- Managing patient appointments and maintaining accurate records
- Verifying patient information and insurance details
- Assisting with administrative and front office duties as needed
- Coordinating patient communications and appointment flow
- Providing outstanding customer service while supporting the clinical team
- Front office, administrative, or customer service experience
- Experience in a dental office is a plus
- Knowledge of dental insurance and Medicaid is highly recommended
- Experience with CareStack practice management software is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Positive attitude and professional demeanor
- Passion for providing exceptional patient care
- Ability to thrive in a fast-paced environment
- Medical, dental, vision, and life insurance
- Up to 6 weeks of paid vacation
- Paid holidays
- 401(k) options
- Supportive and collaborative team environment
- Opportunity to grow your career in the dental field
If you are a motivated individual who enjoys helping others and creating great patient experiences, we encourage you to apply to join the Dental Solutions of Columbus team.
Apply today!
INDHRFO02