Dental front desk and patient coordinator

OVERVIEW

Join our boutique dental practice in the heart of Miami Beach. We are a sophisticated, patient focused team looking to hire a Dental Front Desk and Patient Coordinator. Your energy and organizational skills will be the heartbeat of our dental practice. Salary commensurate with experience. Must have experience in a dental office.

REQUIREMENTS

• Experience in a dental office setting including front desk or administrative support roles.
• Strong knowledge of dental terminology
• Excellent computer skills including proficiency in dental office management software.
• Ability to verify insurance benefits accurately
• Strong organizational skills
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.

DUTIES

• Greet patients and answer calls/texts warmly and professionally, addressing patient inquiries promptly and efficiently.
• Manage appointment scheduling using dental practice management software and coordinating with clinical staff to optimize daily workflows.
• Verify insurance coverage, benefits, and follow-up.
• Assist patients with intake procedures, including collecting medical history, updating personal information, and explaining treatment plans clearly.
• Answering calls and texts addressing patient inquiries promptly and efficiently.
• Collaborate with clinical staff to coordinate care plans while managing front desk duties such as appointment reminders and patient check-in/out procedures.