What are the responsibilities and job description for the Dental Front Office Coordinator position at Dental Office Duluth?
Job Title: Dental Front Office Coordinator
Location: Duluth, GA
Job Type: Full-Time (Monday – Thursday)
About Us
We are a privately owned general dental practice committed to delivering exceptional patient care in a comfortable, welcoming environment. Our team prioritizes building long-term relationships with our patients through compassion, trust, and personalized service.
Position Overview
We are looking for a friendly, organized, and patient-focused Dental Front Office Coordinator to join our team. This role is essential in creating a positive first impression and ensuring every patient experience is smooth, efficient, and caring from start to finish.
Key Responsibilities
- Warmly greet and check in patients, ensuring a positive and comfortable experience
- Schedule, confirm, and manage appointments with attention to patient needs
- Answer phones and respond to patient inquiries with professionalism and empathy
- Verify insurance benefits and assist patients in understanding their coverage
- Process billing, collect payments, and discuss financial arrangements
- Maintain accurate and up-to-date patient records
- Coordinate with the clinical team to support efficient patient flow
- Always uphold a high standard of customer service and patient care
Qualifications
- Dental front office experience.
- Familiarity with dental insurance and billing processes
- Experience with dental software (Eaglesoft, Dental Intel or similar) is a plus
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- A compassionate, patient-centered approach and positive attitude
What We Offer
- Competitive pay based on experience
- Supportive and team-oriented work environment
- 401k
- Paid holidays
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Gym membership
- On-the-job training
- Paid training
Work Location: In person
Salary : $18 - $22