What are the responsibilities and job description for the Patient Care Coordinator position at Dental Office Clayton NC?
Job Overview
We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to follow-up care. Your energetic approach will help foster a welcoming environment, while your attention to detail and organizational skills will support efficient clinic operations. This position offers an exciting opportunity to make a meaningful impact on patient well-being while working in a fast-paced, supportive setting.
Duties
- Greet patients warmly and assist them with check-in procedures, ensuring a friendly and professional atmosphere
- Schedule, reschedule, and confirm patient appointments using medical administrative support software
- Collect and verify patient information, including insurance details, medical history, and current medications
- Communicate effectively with patients regarding pre-visit instructions and post-visit care plans
- Coordinate with healthcare providers to facilitate smooth patient flow throughout the clinic
- Maintain accurate and detailed medical records, ensuring confidentiality and compliance with privacy regulations
- Answer phone calls promptly, address patient inquiries, and provide clear information about services offered
- Support the clinical team by managing inventory of supplies and preparing examination rooms for patient visits
Experience
- Proven experience in a dental office setting or healthcare environment is highly preferred
- Familiarity with dental terminology to accurately understand and communicate health-related information
- Strong background in dental administrative support, including appointment scheduling and record keeping
- Office experience demonstrating organizational skills and multitasking abilities in a busy environment
- Dental office experience is a plus but not required; relevant healthcare experience is valued highly
This role is paid and offers an engaging environment where your dedication directly enhances patient care. Join us to be part of a team committed to delivering exceptional healthcare experiences through energetic service and meticulous support.
Job Type: Full-time
Benefits:
- Paid time off
Work Location: In person