What are the responsibilities and job description for the Dental Front Desk Receptionist position at Dental Excellence of Brandon?
Please do not call the office as we are focusing on patient care, we will communicate with you through Indeed.
Overview
We are looking for a reliable and friendly professional with dental experience to join our office. We our passionate about creating a welcoming experience for our patients and their families, and it all starts at the front desk. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out.
Position: Front Office Coordinator
Experience: 1-2 years preferred
Responsibilities
- Greet patients warmly and manage all front desk activities in an organized manner
- Schedule appointments efficiently using dental practice management software, we use Eaglesoft (previous experience with software preferred but no required.)
- Verify patient insurance coverage, process payments, and handle billing procedures including collection efforts
- Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA and clinical confidentiality policies
- Answering phones, texts, and emails professionally
Qualifications
- Proven experience in a dental front desk role with strong knowledge of dental insurance procedures and billing practices
- Familiarity with Eaglesoft and Dexis
- Knowledge of HIPAA regulations and clinical confidentiality policies to protect patient information at all times
- Bilingual abilities are a plus to effectively communicate with diverse patient populations
- Excellent customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment
- Experience in dental clinic settings is highly desirable
- Team-player mindset with a positive attitude
Benefits
- Paid Time Off
- Paid Holidays
- 401K
- Employee Dental Discount
Why join us? We are a supportive, private an family-focused office and would love to meet you!
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $21 - $25