What are the responsibilities and job description for the Patient Coordinator position at Dental Care of Rosewood?
Job Overview
Are you an organized, personable, and proactive professional who thrives in a fast-paced environment? Our office is looking for an amazing patient coordinator to join our dental team! We are primarily looking for someone with great costumer service skills and an exceptional personality. We have a wonderful team and love to have fun. We offer PTO, paid federal holidays, & free dental care. This is a full time position, Monday-Thursday.
Key Responsibilities:
- Greet patients with professionalism, warmth, and empathy
- Schedule and confirm patient appointments
- Manage incoming phone calls, emails, and inquiries
- Verify insurance eligibility and benefits
- Accurately enter and maintain patient records
- Present treatment plans and discuss financial options
- Handle patient check-in and check-out processes
- Collaborate with clinical and administrative team members to ensure top-tier patient care
- Assist with billing, collections, and daily office operations as needed
Requirements
- Prior experience in a dental office or healthcare setting (preferred)
- Working knowledge of dental terminology, insurance, and scheduling software (Eaglesoft or similar is a plus)
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and remain calm under pressure
- High school diploma or equivalent (required)
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
Salary : $20