What are the responsibilities and job description for the Dental Office Business Assistant - Experienced position at Dental Care at Pelican Pointe?
Vision and Mission
Our Vision is to be a world class practice and the leader in dentistry.
Our Mission is to support doctors and their teams as they deliver the highest quality dental care and experiences to the community they serve while providing exceptional careers and creating value for our stakeholders.
Dental Care at Pelican Pointe is seeking an experienced, friendly, and organized Business Assistant. As the first point of contact for our Guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all Guests on the telephone and in person.
As the premium dental office in Venice you will have the privilege of helping our patients on their journey to great dental care!
Responsibilities:
- Greet guests with a welcoming, comforting, and knowledgeable manner.
- Check-in and check-out guests efficiently and accurately.
- Answer phone calls and respond to inquiries in a prompt and professional manner.
- Assist patients with appointments, insurance eligibillty, and payment solutions.
- Handle guest complaints or concerns with empathy and professionalism.
- Maintain a clean and organized front desk area and office.
- File patient insurance claims with attachements, follow up on outstanding claims, verification of benefits and explanation of coverage.
-Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Follow the daily, weekly, and monthly business assistant schuedule of duties accurately.
- Positive, knowledgeable, and growth mindset attitude with a desire to be part of a team.
Preferred Experience:
- 2 years of experience in a dental setting.
-2 years of experience with insurance billing and accounts receivable.
- Dentrix or dental software experience.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in all work performed.
-Able to follow timelines and work with deadlines.
If you are self motivated, passionate about helping people, and are looking for a job with a great opportunity to learn and grow with a great group of people, please apply!
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $21