What are the responsibilities and job description for the Remote Fees Analyst position at Dental Care Alliance?
Overview
Dental Care Alliance (DCA) is seeking an experienced RCM Fees Analyst / Insurance Specialist with strong expertise in dental insurance fee schedules, leased networks, and payer plan configuration. This role is critical to maintaining billing accuracy and reimbursement integrity across 400 dental practices nationwide.
Responsibilities
¨ Build, update, and assign high-volume fee schedules in Denticon by payer, provider, plan, and location
¨ Interpret and apply payer contracts and leased networks (e.g., Zelis, Connection Dental, DenteMax)
¨ Investigate and resolve fee discrepancies, plan mismatches, and underpayments using EOBs and claims data
¨ Configure new insurance carriers and plans, ensuring accurate participation and fee alignment
¨ Manage and resolve plan and fee support tickets from dental offices and internal teams
¨ Partner cross-functionally with revenue cycle, operations, and payer relations teams
¨ Communicate with carriers and network administrators to obtain and validate fee schedules
¨ Analyze trends in denials, underpayments, and payer inconsistencies and recommend improvements
¨ Support and educate field teams on plan setup and billing best practices
¨ Stay current on reimbursement models, leased networks, and compliance requirements
Systems Experience: Denticon, Cloud 9, and other dental OMS/PMS platforms supporting multi-location and enterprise dental operations, including plan configuration, fee schedule management, and payer setup.
Qualifications
What We’re Looking For
¨ 7 years of experience in dental billing, payer operations, or fee schedule administration
¨ Strong knowledge of leased networks, PPO contracts, plan types, and UCR methodologies
¨ Experience working in a DSO or multi-practice dental organization preferred
¨ Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data validation)
¨ Hands-on experience with DentalXChange, Denticon and Cloud 9 required
¨ Highly analytical, detail-oriented, and organized
¨ Strong communicator able to translate complex payer data into clear action