What are the responsibilities and job description for the Patient Service Representative position at Dental Care Alliance?
Overview
We are looking for an experienced Patient Service Representative for our Medford Office to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. The PSR serves as an advocate and educator in creating treatment plans for dental care. At Farber Center you will find a happy, friendly team environment where you will be welcomed.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What We Offer
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
#MAE
We are looking for an experienced Patient Service Representative for our Medford Office to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. The PSR serves as an advocate and educator in creating treatment plans for dental care. At Farber Center you will find a happy, friendly team environment where you will be welcomed.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What We Offer
- Pay: min$26-max$29 per hour
- Full time: Monday, Tuesday, Wednesday, Thursday, and Saturday
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
- Explain the treatment plan, address patient concerns and answer any questions
- Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
- Build trust, and understand the patient’s objectives
- Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
- Understand the practice policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
- Bill dental insurance, post payments, and claim estimations as required.
- Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
- Track patient accounts receivable and outstanding balances to ensure timely payment.
- Assist in Practice’s collections protocol for all outstanding balances.
- Perform general office duties and other duties as required
- 3 years Experience working in a dental office
- Experience working with dental insurance plans
- Strong verbal and written communication skills
- Must have exceptional customer service skills
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
#MAE
Salary : $26 - $29