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Insurance Coordinator @ Dental Associates FL - Walding & Associates

Dental Care Alliance
Lakeland, FL Full Time
POSTED ON 4/6/2026 CLOSED ON 4/21/2026

What are the responsibilities and job description for the Insurance Coordinator @ Dental Associates FL - Walding & Associates position at Dental Care Alliance?

Overview

Dental Associates FL - Walding & Associates is currently hiring a full-time Insurance Coordinator for our office located in Lakeland, FL. Candidates must have prior experience working in a dental office handling various insurance plans; processing payments; and reviewing/posting audits. We are looking for candidates that have exceptional customer service skills; strong communication skills; Able to work in a fast paced office. The hours are Mon-Thurs 8:00-5:00. & half days on Fri.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

  • Flexible scheduling options
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology

How To Apply

If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

Qualifications

  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

#CAR

Salary.com Estimation for Insurance Coordinator @ Dental Associates FL - Walding & Associates in Lakeland, FL
$46,646 to $54,473
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