What are the responsibilities and job description for the Patient Care Coordinator position at Dental by Design?
About Us
We are a boutique dental practice focused on comprehensive care, long-term patient relationships, and elevated clinical standards. While we participate with select insurance plans, we are not a volume-driven office. We prioritize thoughtful treatment planning, clear communication, and a supportive team culture.
Our front office plays a critical role in creating an exceptional patient experience from the first phone call through treatment completion.
Who You Are
You:
- Value relationships and patient trust
- Communicate clearly, confidently, and professionally
- Take pride in organization and attention to detail
- Thrive in a structured, supportive environment
- Enjoy helping patients move forward with needed care
- Want to contribute to a high-quality patient experience
You understand that exceptional patient care begins long before the patient sits in the chair.
What We’re Looking For
- Strong communication and relationship-building skills
- Ability to present treatment plans clearly and confidently
- Experience coordinating schedules and managing patient flow
- Comfort discussing financial arrangements and insurance benefits
- Professional, polished presence
- Team-first mindset with strong organizational skills
Responsibilities
- Welcome and check in patients, creating a warm and professional first impression
- Coordinate scheduling to support an efficient clinical flow
- Present treatment plans and review financial options with patients
- Verify insurance and explain benefits clearly
- Follow up with patients regarding pending treatment
- Support the team in delivering a smooth and organized patient experience
Compensation
Competitive hourly pay (based on experience)
Performance-based bonuses
Stable schedule and quality patient base
Growth opportunity within a supportive practice
We are not corporate.
We are not high-volume.
We are relationship-driven and patient-focused.
If you’re looking for a practice where you can build meaningful patient relationships and be part of a strong, collaborative team, we’d love to connect.
Job Type: Full-time
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
Salary : $26 - $30