Dental Receptionist Bilingual/Spanish

Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our healthcare team. The ideal candidate will possess strong administrative skills, exceptional patient service abilities, and familiarity with dental office operations. As a Dental Receptionist, you will serve as the first point of contact for patients, managing appointments, insurance verification, and medical records while ensuring a smooth and welcoming experience. This role offers an opportunity to work in a professional environment committed to delivering high-quality dental care.

Responsibilities

• Greet patients warmly and provide excellent customer service at the front desk, ensuring a positive first impression.
• Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft, coordinating with clinical staff.
• Verify insurance coverage and benefits, including Medicare and Medicaid, utilizing systems like Epic, Meditech, or Athenahealth.
• Manage patient intake processes, including collecting medical history and updating electronic health records (EHR systems) such as eClinicalWorks or other EMR platforms.
• Handle phone inquiries with professional phone etiquette, directing calls appropriately and providing information about services and procedures.
• Maintain accurate medical records by reviewing documentation for completeness and compliance with HIPAA regulations.
• Assist with billing procedures, including medical collection efforts, coding (CPT, ICD-9/10), and documentation review to ensure proper reimbursement.
• Support office management tasks such as filing, data entry, and maintaining organized patient files in accordance with health information management standards.

Experience

• Prior experience working in a dental clinic or healthcare setting is highly preferred; familiarity with dental terminology is advantageous.
• Demonstrated proficiency in medical billing, coding (ICD coding), insurance verification, and medical administrative support.
• Strong computer skills including experience with dental practice management software like Dentrix or Eaglesoft, as well as Microsoft Office applications.
• Knowledge of EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with EHR systems is essential.
• Excellent communication skills with the ability to provide clear instructions and maintain professionalism in a fast-paced environment.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Previous office experience involving clerical tasks such as filing, multi-line phone systems, typing (including 10 key typing), and scheduling is required. Join our team to deliver compassionate patient care while supporting efficient office operations in a dynamic dental environment!

Pay: $18.00 - $21.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person

Salary : $18 - $21