What are the responsibilities and job description for the Dental Patient Advocate position at Dental Arts of Wyomissing/Dental Arts of Bernville?
Job Overview
We are seeking a dedicated and compassionate Dental Patient Advocate to serve as a vital liaison between patients and dental care providers. The ideal candidate will possess excellent communication skills, a thorough understanding of dental procedures, and a strong commitment to enhancing patient experience. As a Dental Patient Advocate, you will guide patients through their treatment journey, coordinate care , and ensure that each patient receives personalized support and advocacy throughout their dental process. This role offers an opportunity to make a meaningful difference in patient outcomes while working within a dynamic healthcare environment.
Responsibilities
- Act as the primary point of contact for patients, addressing inquiries and providing clear information about dental procedures, billing, and treatment options.
- Assist patients in scheduling appointments, managing follow-up care, and navigating insurance processes efficiently.
- Collaborate with dental teams to facilitate smooth communication between patients and providers, ensuring patient concerns are heard and addressed promptly.
- Coordinate with administrative staff to verify insurance coverage, process claims, and manage patient records securely in compliance with HIPAA regulations.
Skills
- Strong understanding of dental procedures, medical terminology related to dentistry, and patient service best practices.
- Excellent interpersonal skills with the ability to communicate effectively across diverse populations.
- Knowledge of healthcare regulations including HIPAA compliance and patient confidentiality standards.
- Ability to navigate Dental insurance
- Proven organizational skills with attention to detail
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $25