What are the responsibilities and job description for the New Patient Coordinator position at Dental Arts of Catoosa (Catoosa, OK)?
About Us:
At Dental Arts, we pride ourselves on delivering an exceptional patient experience from the very first phone call. We are a patient-focused, growth-oriented dental practice, seeking a friendly and organized New Patient Coordinator to join our team. This person will serve as the first impression of our office, ensuring every new patient feels welcomed, valued, and supported throughout their journey with us.
Position Summary:
The New Patient Coordinator is responsible for creating an outstanding first experience for all new patients while supporting practice growth through marketing initiatives. This role requires excellent communication skills, attention to detail, and a professional, compassionate approach to patient care.
Key Responsibilities:
- Serve as the first point of contact for all new patients (phone, email, online inquiries).
- Guide patients through the scheduling process and provide necessary information before their first visit.
- Ensure decision-makers are included in consultations for treatment planning.
- Follow up with new patient leads, ensuring timely communication and scheduling.
- Collaborate with the marketing team to track new patient leads and conversions.
- Assist with marketing efforts, including referral programs, community outreach, and social media engagement.
- Maintain accurate patient records and documentation.
- Support the front office team with general administrative duties as needed.
Qualifications:
- Previous dental or healthcare experience preferred, but not required.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask.
- Compassionate, professional, and patient-focused demeanor.
- Comfort with technology, scheduling systems, and Microsoft Office/Google Suite.
What We Offer:
- Competitive pay based on experience.
- Opportunities for growth and training.
- Supportive and team-oriented work environment.
- The chance to make a real difference in patients’ lives.
Schedule: Full-time, Tuesday–Friday
How to Apply:
If you are passionate about patient care and want to be part of a dynamic dental team, we’d love to hear from you! Please apply with your resume.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $20