What are the responsibilities and job description for the Front Desk position at DENTAL AMERICAN GROUP?
We are seeking a friendly, professional, and organized Dental Front Desk Receptionist to join our growing dental practice. The ideal candidate will provide excellent customer service, support daily office operations, and help create a welcoming environment for our patients.
Responsibilities
- Greet patients warmly and create a positive first impression
- Answer phone calls
- Check patients in
- Maintain and update patient records in the practice management software
- Handle text reminders, and patient follow-ups
- Maintain a clean and organized front office area
- Uphold patient confidentiality (HIPAA compliance)
Qualifications
- Proficiency with dental software (Dentrix) preferred
- Previous dental front desk or medical office experience preferred
- Knowledge of dental terminology and insurance (PPO, HMO, Medicaid, etc.) a plus
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Reliable, professional, and punctual
English/Spanish
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $20