Treatment Coordinator/Office Manager

Job Overview
We are seeking a dynamic and highly organized Treatment Coordinator/Office Manager to lead our healthcare practice with enthusiasm and precision. In this pivotal role, you will oversee daily office operations, coordinate patient treatments, and ensure seamless communication between patients, providers, and staff. Your energetic approach will help foster a positive environment, streamline administrative workflows, and uphold the highest standards of medical office management. This position offers an exciting opportunity to make a meaningful impact in a fast-paced healthcare setting while utilizing your expertise in medical administrative support, practice management, and fiscal oversight.

Duties

• Manage the daily operations of the medical or dental office, including scheduling, patient flow, and staff coordination to ensure efficiency and excellent patient care.
• Serve as the primary point of contact for patients regarding treatment plans, insurance processing, financial arrangements, and follow-up care.
• Coordinate treatment schedules with healthcare providers, ensuring timely delivery of services while maintaining compliance with HIPAA regulations and medical records management standards.
• Oversee billing processes, coding accuracy, and insurance claims using EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or eClinicalWorks to optimize revenue cycle management.
• Supervise office staff including receptionists, medical assistants, and administrative personnel; provide training and support to foster a collaborative team environment.
• Monitor clinic budgets, manage fiscal responsibilities such as budgeting and financial management to maintain operational health.
• Ensure compliance with healthcare regulations including JCAHO standards, HIPAA privacy rules, and managed care requirements while maintaining high-quality patient service.
• Maintain accurate medical records using EHR (Electronic Health Record) systems like Epic or eClinicalWorks; oversee document control and data integrity.
• Implement human resources policies related to staffing, performance evaluations, and employee development to promote a motivated workforce.
• Facilitate communication between patients and providers regarding treatment options, financial policies, and care coordination.

Requirements

• Proven experience in medical office management or healthcare administration within a clinical or dental setting.
• Strong knowledge of EMR/EHR systems such as Eaglesoft, Dentrix, Epic or eClinicalWorks; familiarity with medical terminology is essential.
• Demonstrated supervisory experience leading administrative or clinical teams effectively.
• Expertise in fiscal management including budgeting, financial oversight, billing procedures, and managed care processes.
• Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Knowledge of HIPAA regulations and best practices for maintaining patient confidentiality and medical records security.
• Background in nursing or acute care experience is a plus; veterinary or hospital experience can be beneficial depending on the practice focus.
• Strong communication skills to liaise effectively with patients, staff, insurance companies, and healthcare providers.
• Ability to adapt quickly to new technologies such as EMR systems like eClinicalWorks or Epic while maintaining attention to detail. Join us in delivering exceptional healthcare experiences! We are committed to empowering our team members through ongoing professional development opportunities while fostering a vibrant workplace culture dedicated to excellence in patient care and operational efficiency. All positions are paid roles that support your growth as a vital part of our healthcare community!

Job Type: Full-time

Pay: $28.00 - $39.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person

Salary : $28 - $39