Checkout Specialist

• Work-Life Balance with Set Scheduling (no overnight shifts)
• Free Onsite Parking at All Locations
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off & Paid Holidays 

Locations:  Wehrle, Williamsville

Responsibilities include:

• Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record. 
• Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities. 
• Responds appropriately to patient inquiries, providing accurate and detailed information. 
• Responds appropriately to referring physician’s office inquiries 
• Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel 
• Works with patient and other office personnel to coordinate care 
• Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures. 
• Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally 
• Serves as a liaison to patient and other internal and external contacts 
• Makes follow-up phone calls to patients as self, manager or provider directs 
• Clerical duties in a time efficient manner as set forth by the office manager 
• Escort and/or transport patients to treatment room and other clinic locations. 
• Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support 
• Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review 
• Reports errors or problems so that appropriate action may be taken for patient care 
• Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. 
• Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth. 
• Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks. 
• Performs other duties as assigned or requested.