General Cleaner

REPORTS TO: Property Manager

The purpose of this job description is to communicate the responsibilities and duties associated with the position of GENERAL CLEANER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY

The GENERAL CLEANER is responsible for the day-to-day cleaning and upkeep of property indoor and outdoor “common areas” to enhance and maintain the property’s overall appearance and curb appeal; areas include, but are not limited to, building lobbies, breezeways, corridors, staircases, clubhouse, sidewalks, patios and pool area. The GENERAL CLEANER also assists maintenance and leasing staff with additional minor maintenance and cleaning tasks as needed.

EMPLOYEE CLASSIFICATION / WORK HOURS

• Full-time / Hourly / Non-exempt (eligible for overtime)
• Non-essential
• 40 hours per week. May require some overtime. Weekends as circumstances warrant.

TELECOMMUTING (“WORK FROM HOME”)

This position does not allow “working from home”.

DUTIES AND RESPONSIBILITIES

All duties must be conducted in accordance with company policies and procedures, and applicable federal, state and local laws (e.g., OSHA, ADA, Fair Housing, etc.).

Preventive Maintenance/Safety

• Must be knowledgeable of OSHA regulations governing proper storage and management of hazardous materials (e.g., solvents, flammables, caustics) and workplace safety.
• Must immediately report any unsafe conditions discovered (e.g., trip hazards, cracked window, broken doors, broken/burned out pole lights, etc.) to the management office, and take appropriate action to secure the area.
• Inspects and maintains all tools and equipment assigned and used in excellent condition.
• Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures all tools and equipment are properly cleaned and stored after use.
• Ensures that storage areas remain locked when not in use.
• Checks and replace building exterior and interior lighting as needed.
• If certified for pool maintenance, clean and maintain pool as directed.

General

Physically walks the property on a daily basis and removes litter, debris, cigarette butts and pet droppings from the grounds.

It is especially critical that the following common areas remain clean, neat and free of litter at all times:

• Management office
• Stairs, gates, fences, patios, railings
• Clubhouse and patio area
• Tile, carpet, flooring
• Building lobbies/entrances, stairways, breezeways
• Interior/exterior lights
• Areas in front of and next to building entrances
• Doors, shutters, cabinets, windows, glass doors
• Dumpster area
• Walls
• Mail Kiosk and Parcel Locker Room
• Maintenance shop
• Parking lots and drives
• Pool area, pool furniture
• Clean and maintain model “show” apartments as directed.
• Clean vacant apartments as directed.
• Keep all common area, breezeways, hallways, clubhouse and leasing office fresh and odorless.
• Performs work area clean-up and safety-related duties.
• Assists in keeping grounds neat and free of litter.
• Waters plants and mows during start-up phase.
• Rakes, sweeps, and shovels snow as circumstances warrant.
• Informs management of supply needs on a weekly basis.
• Performs any additional duties assigned by the maintenance supervisor and property manager.

QUALIFICATIONS / EDUCATION / TRAINING

• Must meet all physical requirements and be able to take direction.
• No specific education required. Will train the right candidate

PHYSICAL & MENTAL REQUIREMENTS

Equipment /Machinery /Tools

Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.

Must be knowledgeable and skilled in the safe use and maintenance of the following tools:

• Hand Tools Mop, broom, vacuum, window squeegee, scrubber, step stool, small ladder, screwdriver and other miscellaneous hand tools.
• Power Tools Backpack vacuum, blower, wrenches, grinders, sanders, drills, saws, etc.
• User-Moved Aids Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step-ladders, full ladders, double ladders.
• Cleaning Supplies include but not limited to basic cleaning supplies and chemicals.

Physical Requirements

Constant need to be on feet; and must be able to do the following physical activities:

• Bend / Stoop / Squat
• Push / Pull / Turn / Grasp
• Climb Stairs • Open and Close Doors
• Reach above Shoulder
• Use a Phone
• Finger Dexterity
• Handle Tools and Equipment
• Writing / Typing
• Lifting/Carrying (supplies, parts, ladders, etc.)
• Up to 25 lbs. Constant need
• 50 lbs. Occasional need
• 25 lbs. Frequent need

Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

Vision / Hearing / Speaking Requirements

• Constant need to be able to perform job.
• Constant need to communicate in person or on the phone.
• Constant need to communicate in person or on the phone.

Mental / Emotional Requirements

• Must be able to work in a fast-paced and customer service-oriented environment.
• Performs duties under pressure and meets deadlines in a timely manner.
• Works as part of a team, as well as completes assignments independently.
• Takes instructions from supervisors.
• Exercises problem-solving skills.
• Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.

Driving / Traveling Requirements

• May need to use personal transportation to pick up replacement parts and supplies from vendors.
• Must have valid driver's license and automobile insurance coverage.

Working Environment

• Indoors (66% to 100% of the time).
• Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
• Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.

Reasoning Development

• HIGH. Must be able to apply principles of logical thinking to define problems and initiate appropriate course of action.

Safety Responsibilities

• Learns and complies with all company safety rules.
• Must use appropriate safety equipment at all times.
• Immediately reports all unsafe conditions to supervisors.
• Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
• Must check with supervisor if there is a question as to the safe procedure to be used for any job function.

ADDITIONAL REQUIREMENTS

• Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.
• This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.
• This job description does not constitute an employment contract between the company and any employee.
• The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.