What are the responsibilities and job description for the DISPATCHER position at Dennis K Burke Inc?
Are you looking for a great opportunity at a growing Company!
Do you like to work days/nights, weekends? 12 hour shifts, 8 hour shifts, 6 hour shifts - this is the opportunity to create YOUR perfect schedule
Join our Dennis K. Burke Inc. team out of Taunton, MA in our fuel Dispatch Department - we have various shifts and schedules available Sunday thru Saturday!! Full time and part time.
If you are computer savvy, able to multi-task, and have a good demeanor on the phones....then this may be your calling... apply and let us know your availability!!!
Job Summary:
Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work, ability to multi-task, and troubleshoot in a professional, calm manner.
Primary Duties and Responsibilities
- Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Receive or prepare work orders.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones, computer or two-way radios.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Prepare daily work and run schedules.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Arrange for necessary repairs to restore service and schedules.
Education and Skills Requirements
- High School Diploma, or equivalent
- 2 years of prior dispatch experience preferred
- Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software
- Must be comfortable answering phones and troubleshooting
- Able to work independently, as well as work with the Team
- Ability to multi-task, prioritize and strong attention to detail are required
Physical Requirements
- Able to lift up to 25 lbs. occasionally
- Able to bend, stand, walk, sit
- Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Compensation will depend on experience level in a similiar role.
various shifts - full time and part time- weekend availability a plus
Compensation will depend on experience level in a similiar role.
Salary : $27 - $32