Project Manager, Client Relations (Industrial construction, Traveling)

Job Summary

Project Manager, Client Relations, oversee the strategic planning, management, and execution of industrial construction projects of food and beverage production facilities, ensuring they are delivered on time, within budget, and to the highest quality standards, while also fostering strong client and stakeholder relationships.

Project Manager, Client Relations, will have an oversight of large projects while directing, supervising, and mentoring the onsite construction managers.

Client Relations Responsibilities

• Manage and foster relationships with clients by understanding their needs by listening actively and addressing feedback honestly and transparently.
• Review project schedule, work progress, and budget with the client.
• Communicate project progress, issues, and updates to the client proactively.
• Set and manage project timelines, deliverables, and expectations with the client.
• Ability to adapt to changing client needs and expectations, while maintaining a professional approach.
• Build trust and rapport with our clients by delivering expectations and driving value.
• Build professional relationships where our clients can rely on the guidance and experience of the Construction Program Manager.
  
  

Supervising Responsibilities of Construction Projects

• Oversee and direct site-based construction managers, field administrators, office based technical staff from conception to completion and provide direction to safety. This includes reviewing and monitoring team members’ work, mentoring, and evaluating performance, fielding questions and providing guidance to complete tasks, and being available to help manage deadline conflicts as needed.
• Provide valuable field input to the office project manager regarding project accounting, budgeting, and cost management.
• Other tasks as assigned.
• Work with the overall office project manager on developing and updating project scope, budget, and schedule.
• Develop relationships with inspectors to ensure adherence to project permit requirements.
• Change order and general construction administration.
• Manage third party testing, inspection, and relationships.
• Jobsite walk / audits to ensure project is progressing and drive efficiently.
• Support and coordinate facility start up.
• Develop construction reports to focus on client executives.
• Work with project controllers and office project managers in responsibilities involving supplier invoices and client billing.
• Promote continuous and productive communication between project participants including internal and external clients and partners.
  
  

Required Education Skills And Experience

• A bachelor’s degree in construction science, building science, construction engineering or a related field is strongly preferred
• 15 years of progressively responsible job site experience working on industrial building projects (strongly preferrable in the Food & Beverage Industry).
• 15 years of working with sub-contractors (motivating them, working through sub-contractors’ issues, etc.)
• Demonstrated ability to drive project schedules.
• 15 years of building or sustaining client relationships.
• Strong technical, organizational, managerial, and communication skills involving multiple disciplines, drawings and being competent using 3D models.
• 7 years of Design-build experience (preferred).
• Refined, polished, and professional in all forms of communication.
• A fundamental understanding of all phases of construction and an ability to read and interpret construction documents and schedules, specifically with MS Project.
• Meet Travel requirement – Up to 100% travel to projects throughout the USA and possibly Canada
• Work Schedule requirement – Work 10 days onsite, 4 days off.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer and prolonged periods of standing and walking around project sites with uneven surfaces.
• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
• Exposure to characteristic construction site dangers.
• Must be on-call to address delays, emergencies, bad weather, and other issues at the jobsite.
• Must be able to lift-up to 50 pounds at times.
  
  

Travel Requirement

• Our projects are located throughout the United States and Canada, and this is a site-based position, overseeing a large project with a 10 days on / 4 days off work schedule. Projects typically last 12 months. Meal and lodging per diems are provided along with reasonable travel provisions. Up to 100% overnight travel is required based on project needs.
  
  

About Us

We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we’ve focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn’t one thing we do, it’s all we do.

Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans.

Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.