Route Service Representative

Take Advantage of Daytime Routes – Monday through Friday

Enjoy a full-time position with a 4-day work week (6:00 AM to 4:30 PM) and have your weekends and holidays free to spend quality time with family and friends. Join our team at Dempsey Uniform & Linen Supply, where we provide exceptional service to our valued customers.

About Us

Dempsey Uniform & Linen Supply is a trusted provider of high-quality uniforms, restaurant linens, and floor mats. We pride ourselves on delivering excellence through cost-effective rental solutions, reliable weekly pick-up, cleaning, and prompt delivery services. Join our team and play a key role in helping us provide exceptional service while enjoying a fulfilling work-life balance.

Position Overview

We're looking for a motivated and customer-focused Route Service Representative to join our team in serving the Greater Baltimore areas including, Towson and Owings Mills. In this role, you'll be responsible for delivering our products to businesses across the Baltimore region, including Maryland, Virginia, and Washington, D.C. You'll cultivate relationships with current customers and actively pursue new business opportunities to expand our client base. If you're passionate about customer service and eager to grow your career, this is a fantastic opportunity to make an impact with a dynamic team.

What You'll Do

• Drive Sales and Service Excellence: Navigate your designated route in the Towson and Owings Mills areas, servicing existing customers, and introducing innovative product solutions to enhance their businesses. Utilize your customer service and sales skills to organically expand your route, identifying opportunities to upsell and cross-sell products and services.
• Strategic Inventory Management: Maintain accurate invoice inventories and conduct regular inventory audits to ensure consistency and reliability. Identify additional products and services that can bring added value to our customers, presenting these opportunities during customer interactions. Proactively negotiate service agreement renewals with customers to solidify long-term partnerships and drive revenue growth.
• Safety and Compliance: Execute your responsibilities with the utmost professionalism and adherence to safety standards and driving regulations. Ensure compliance while representing Dempsey Uniform on the road.
• Act as a Brand Ambassador: Represent Dempsey Uniform with professionalism and integrity at all times.

Benefits

• Competitive Pay: $24.60 starting with increases during the first year.
• Weekly Pay
• Paid Time Off and Holidays
• Health, Dental, and Vision Insurance
• 401k with a Generous Company Match
• Company-Paid Life and Disability Insurances
• Uniforms Provided
• Advancement Opportunities

Qualifications

• Minimum age requirement: 22 years for vehicle insurance purposes
• Valid driver's license in good standing with a clean record
• Must meet pre-employment DOT physical requirements
• Physical capability to lift up to 75 pounds and carry products into and out of customers' locations

• Exceptional customer service skills, problem-solving abilities, and the capacity to build rapport and trust with clients

• High school diploma or equivalent required, college degree preferred; additional education or training in sales or business is a plus.

• Ability to meet our appearance and dress code policy

Successful Dempsey Employees

• Exhibit a superior work ethic, demonstrating punctuality and commitment
• Take pride in their work and maintain a stable work history
• May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail
• Meet the physical requirements of the position
• Work collaboratively and uphold the company's core values of honesty and integrity

Join our team at Dempsey Uniform & Linen Supply and start a fulfilling career as a Route Service Representative serving the Towson and Owings Mills, MD areas. Apply today and be a vital part of our mission to provide top-notch service to our valued customers along your designated route.

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.

COMPANY DESCRIPTION

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.

Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.

Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.

Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.

It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary : $52,000 - $72,000