What are the responsibilities and job description for the Route Service Rep position at Dempsey Uniform & Linen Supply?
Enjoy a Daytime Schedule — Monday to Friday
Step into a full-time role with a convenient 4-day work week (6:00 AM to 4:30 PM), leaving your weekends and holidays open for family, friends, and relaxation. Join the team at Dempsey Uniform & Linen Supply, where we take pride in delivering outstanding service to every customer we serve.
Who We Are
At Dempsey Uniform & Linen Supply, we're a trusted name in providing premium uniforms, restaurant linens, and floor mats. Our company is built on reliability, quality, and value — offering cost-effective rental programs with consistent pick-up, professional cleaning, and on-time deliveries each week. Become part of a company that values excellence and balance, giving you the opportunity to grow while maintaining a rewarding work-life routine.
Your Role
We're seeking an energetic, customer-oriented Route Service Representative to serve the Greater Baltimore region, including Towson and Owings Mills. In this role, you'll deliver our products to clients across Maryland, Virginia, and Washington, D.C., maintaining strong relationships with existing customers while also identifying new business opportunities. If you're driven by great service and looking to advance your career in a supportive, team-focused environment, this position offers the perfect opportunity to shine.
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services. Technology Leadership Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial Strength Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental Leadership Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping Promises The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
What You'll Do
- Deliver Exceptional Service and Drive Sales Growth: Manage your assigned route throughout the Towson and Owings Mills areas, providing outstanding service to existing customers while introducing new product solutions that help their businesses thrive. Use your customer service and sales expertise to naturally grow your route, identifying opportunities to upsell and cross-sell additional products and services.
- Ensure Smart and Strategic Inventory Management: Accurately maintain invoices and perform regular inventory checks to ensure precision and consistency. Spot opportunities to enhance customer value by recommending products and services that fit their needs. Take a proactive approach to renewing service agreements, strengthening long-term customer relationships, and supporting ongoing revenue growth.
- Prioritize Safety and Compliance: Carry out all responsibilities with professionalism and a strong commitment to safety. Follow all driving and operational regulations while representing Dempsey Uniform on the road.
- Be a Proud Brand Ambassador: Uphold Dempsey Uniform's reputation through professionalism, integrity, and exceptional customer care in every interaction.
Benefits
- Competitive Pay: $25.00 starting with multiple increases during the first year.
- Weekly Pay
- Paid Time Off and Holidays
- Health, Dental, and Vision Insurance
- 401k with a Generous Company Match
- Uniforms Provided
- Company-Paid Life and Disability Insurances
- Advancement Opportunities
Qualifications
- Must be at least 22 years old (required for vehicle insurance eligibility)
- Possess a valid driver's license with a clean driving record
- Able to meet all pre-employment DOT physical requirements
- Physically capable of lifting up to 75 pounds and transporting products to and from customer locations
- Demonstrated customer service excellence, with strong problem-solving skills and the ability to build lasting relationships based on trust
- High school diploma or equivalent required; a college degree is preferred. Additional training or education in sales or business is a plus.
- Must be able to comply with company appearance and dress code standards
Successful Dempsey Employees
- Exhibit a superior work ethic, demonstrating punctuality and commitment
- Take pride in their work and maintain a stable work history
- May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail
- Meet the physical requirements of the position
- Work collaboratively and uphold the company's core values of honesty and integrity
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services. Technology Leadership Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial Strength Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental Leadership Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping Promises The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $130,000
