Demo

Customer Support Representative

demorecruiting
York, NY Full Time
POSTED ON 4/30/2026 CLOSED ON 5/29/2026

What are the responsibilities and job description for the Customer Support Representative position at demorecruiting?

ShopNow is growing and we're looking for an experienced accountant who , we put our users first. The world is always changing so we need Accounting Professionals who are continuously adapting and excited to work on Accountings that affect millions of people every day.
In this role, you will work cross-functionally to guide Accountings from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive Accounting development at ShopNow speed.
One of the many reasons ShopNow consistently brings innovative, world-changing Accountings to market is because of the collaborative work we do in Accounting Management. Our team works closely with creative and prolific engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding Accountings throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
ShopNow aims to build Accountings that organize the world's information and make it universally accessible to our users. As a Accounting Professional at ShopNow, you could be working on new technologies, platforms, consumer facing Accountings, and/or enterprise systems. The end goal will be to match you with the team that best aligns with your interests, experience, and where you will have the most impact.

Minimum qualifications:
Bachelor's degree or equivalent practical experience.
Experience creating strategic Accounting roadmap(s) from conception to launch and working with cross-functional teams.
Experience driving the Accounting vision, go-to-market strategy, and design discussions.
Experience developing Internet Accountings and technologies.
Preferred qualifications:
Bachelor’s degree in a technical field or a vast technological understanding.
Experience managing day-to-day technical and design direction.
Knowledge of multiple functional areas such as Accounting Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
Ability to influence multiple stakeholders without direct authority.

Salary.com Estimation for Customer Support Representative in York, NY
$41,053 to $51,934
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