Administrator of Membership & Operations

About Company:

DeMolay International is a mission-driven organization dedicated to inspiring the next generation of leaders. We provide young men with opportunities for character development, leadership training, and community service. As a great place to work, we offer a supportive and collaborative environment where individuals can thrive and make a meaningful impact. Our team is passionate about empowering youth and contributing to a brighter future. We believe in fostering personal growth, teamwork, and innovation. Join us in our mission to shape the leaders of tomorrow!

About the Role:

The Administrator of Membership & Operations plays a pivotal role in overseeing the administrative functions and membership operations within the organization. This position is responsible for ensuring efficient management of membership databases, and supporting organizational goals through effective administrative leadership. The Manager will collaborate with various departments to streamline processes, and implement best practices.

Minimum Qualifications:

• Proficiency with technology in general and Microsoft Office Suite.


• Strong organizational and multitasking abilities with attention to detail.


• Excellent written and verbal communication skills.

Preferred Qualifications:

• Experience working in a nonprofit or association environment.


• Familiarity with CRM systems.

Responsibilities:

• Manage and maintain the membership database, ensuring accuracy and confidentiality of member information.


• Oversee daily administrative operations, including correspondence, scheduling, and record-keeping.


• Ensure high productivity and professional development.


• Serve as the primary point of contact for member inquiries and resolve issues promptly and professionally.


• Ensure compliance with organizational policies and relevant regulations related to membership and administration.

Skills:

The required skills are utilized daily to manage membership databases and ensure seamless administrative operations, which are critical for maintaining member satisfaction and organizational efficiency. Strong communication skills enable the Manager to effectively interact with members, staff, and external partners, fostering positive relationships and clear information flow. Organizational skills are essential for juggling multiple responsibilities. Leadership and project management skills support the development of team members and the successful execution of initiatives that align with the organization's mission.