What are the responsibilities and job description for the Principal - Head of Product Management - Digital position at Demo - Edward Jones?
This job posting is anticipated to remain open for 30 days, from 22-Jul-2025. The posting may close early due to the volume of applicants.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
The Principal, Head of Digital Product Management at Edward Jones is a strategic, delivery-oriented leader responsible for defining and executing the firm’s digital product strategy across business segments and functional areas. This role drives innovation, leads product vision and roadmaps for business segments and functional units, and leads cross-functional efforts to deliver differentiated digital experiences aligned with Edward Jones’ client-first mission. Partnering closely with leaders in Technology, Data, Architecture, and Business Units, the Head of DPM leads a team of Product Owners and Business Systems Analysts to translate customer needs into impactful solutions. This role is instrumental in shaping Edward Jones’ digital future by championing continuous product lifecycle management and driving business outcomes through disciplined product management.
What you'll do:
What you'll do:
- Define and communicate a compelling digital product vision and strategy that supports firm-wide priorities and business needs.
- Provide strategic leadership and oversight to digital product organization, managing a team of director level Portfolio Owners and their associated product organizations, fostering a high-performing, agile, and outcome-oriented culture. Foster a culture of innovation, accountability, and continuous learning.
- Partner with business leaders to identify opportunities for digital innovation and client experience enhancements.
- Partner with Technology to drive end-to-end digital product delivery, ensuring efficient collaboration between product and engineering resources.
- Champion user-centric design, leveraging qualitative and quantitative insights to continuously improve product experiences.
- Collaborate cross-functionally to align product roadmaps with enterprise initiatives, regulatory requirements, and operational goals.
- Stay ahead of industry developments, fintech innovations, and competitive benchmarks. Drive innovation by exploring emerging technologies and digital trends that can enhance client and advisor experiences.
- Establish and track KPIs to measure product success, adoption, and value delivery.
- Serve as the voice of digital product leadership in executive forums, advocating for investments and resource alignment.
- Mentor and develop product talent, building organizational capability in product thinking and delivery.
What you'll need:
- Bachelor's Degree, advanced degree preferred.
- 15 years of experience with a deep understanding of digital product management practices and agile methodologies.
- Strong knowledge of financial services, wealth management, or other regulated industries.
- Familiarity with design thinking, journey mapping, and outcome-based road mapping.
- Understanding of technology delivery models, including DevOps, Agile and platform strategies.
- Inspires and leads through influence, not just authority.
- Strong analytical, critical thinking, and problem-solving skills.
- High emotional intelligence and adept relationship builder.
- Comfortable navigating ambiguity and leading change.
- Passion for innovation and delivering client value at scale.
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
