What are the responsibilities and job description for the Project Quality Engineer position at Dematic?
We’re looking for a Project Quality Engineer who brings skill, spark, and a zero-defect approach to our team. If you love solving problems, improving processes, and making products shine, saddle up, because this role is for you!
In the role of Project Quality Engineer, you will employ your extensive skills in quality and project management to maintain product reliability, promote customer happiness, and foster continuous enhancement across customer-facing projects. We seek an upbeat, proactive, analytical self-starter who collaborates effectively. You will guide cross-functional teams, conduct detailed root cause analyses (RCAs), and establish lasting corrective measures. The job involves moderate interaction with customers and on-site activities like quality audits and feedback assessments. Join us to develop quality processes and contribute to our goal of excellence!
We offer:
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $84,750 - 124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You’ll Do in This Role
In the role of Project Quality Engineer, you will employ your extensive skills in quality and project management to maintain product reliability, promote customer happiness, and foster continuous enhancement across customer-facing projects. We seek an upbeat, proactive, analytical self-starter who collaborates effectively. You will guide cross-functional teams, conduct detailed root cause analyses (RCAs), and establish lasting corrective measures. The job involves moderate interaction with customers and on-site activities like quality audits and feedback assessments. Join us to develop quality processes and contribute to our goal of excellence!
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $84,750 - 124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You’ll Do in This Role
- Guide Root Cause Analysis sessions with subject matter experts using proven problem-solving methods such as Fishbone, 5 Whys, and fault-tree analysis. Lead 8D investigations to apply effective corrective and preventive measures.
- Work together with subject matter experts to identify root causes and implement practical, balanced improvements.
- Support and lead on-site customer quality audits, identifying risks early and helping teams prevent repeat issues.
- Visit customer sites to evaluate processes, work together on improvement strategies, and foster solid working relationships.
- Engage directly with customers to review quality performance, discuss feedback, and align on shared expectations.
- Lead quality initiatives across engineering, R&D, operations, manufacturing, supply chain, and customer teams through effective cross-functional collaboration.
- Facilitate routine cross-functional discussions to align priorities, remove obstacles, and support timely resolution of quality issues.
- Mentor and support teams in quality standards, lean tools, and continuous improvement, contributing to an open and accountable quality culture.
- Communicate progress through clear, data-informed updates and reports, while maintaining accurate documentation of audits, RCAs, CAPAs, and key quality metrics.
- Provide regular updates to management by bringing to bear clear, data-driven reports and presentations on project quality status, open issues, risks, and progress on corrective actions.
- Bachelor’s degree in Engineering, Quality, or a related technical field, with relevant 5-8 years of experience in a Quality Engineering or similar role.
- Proven experience with Root Cause Analysis tools (e.g., Fishbone, 5 Whys) and formal problem-solving frameworks including 8D, DMAIC, or PDCA.
- Familiarity with automated control systems and the ability to develop and implement error-proofing (poka-yoke) solutions.
- Quality certifications (e.g., CQE, CRE, Six Sigma Green Belt or Black Belt) are strongly preferred and valued.
- Strong capabilities with data and analysis tools, including Minitab, Power BI, and Microsoft Office (Excel, PowerPoint, Word).
- Openness and capability to visit client locations, up to around 50%, as business demands dictate.
- Effective communicator who can engage customers, leaders, and cross-functional partners with clarity and integrity.
- Experience leading and facilitating productive discussions, building alignment among collaborators, and presenting complex topics in a clear, approachable way.
- Collaborative approach with the ability to build strong working relationships across engineering, operations, SMEs, and customer teams.
Salary : $84,750 - $124,300