What are the responsibilities and job description for the Desktop Support Technician - Imaging Specialist position at Delvix business solutions?
We are seeking a detail-oriented and organized Imaging Specialist to support document scanning, digitization, indexing, and records management activities. The ideal candidate will have previous administrative or clerical experience, basic computer skills, and the ability to maintain accuracy and productivity in a fast-paced work environment.
This role involves preparing documents for scanning, operating imaging equipment, maintaining electronic records, and ensuring digital files meet established quality standards. Previous document imaging experience is preferred but not required.
Principle Responsibilities: (Essential Function)
- Assess and prepare physical or electronic documents to ensure quality images
- Operate scanning equipment and perform minor equipment adjustments
- Create, modify and maintain data indexes to ensure input quality and consistency
- Retrieve imaged information as needed for operational purposes
- Maintain appropriate files and records of imaged materials
- Evaluate the quality and suitability of images in accordance with applicable standards
- Adhere to content management key performance indicators (KPIs), policies and best practices
- Keep statuses of assigned tickets updated appropriately
Job Requirements/Skills:
- General knowledge of computers and Microsoft Outlook
- Good verbal and written communication skills; follow oral and written instructions
- Effectively communicate with team members and other business professionals
- Eagerness to learn and be flexible to changes in processes and technology
- Routinely meet Service Level Agreements and KPIs
- Ability to work in a fast-paced environment
Education/Experience:
- High School Diploma or equivalent
- Previous administrative, clerical or similar office experience (required)
- Previous imaging experience (preferred)
Other Requirements:
- Must pass background check
- Physical demands: Ability to lift 20 to 30 lb paper boxes routinely
Pay: $15.00 - $20.00 per hour
Application Question(s):
- Are you available working on W2?
Work Location: In person
Salary : $15 - $20