What are the responsibilities and job description for the Operation Center Dispatcher position at DeltCorp Security Group?
DeltCorp Industries
We are a full-service firm offering Workforce Staffing Solutions, Security, and Janitorial Services with a leadership team that brings over 52 combined years of experience.
Our management and staff are dedicated to providing our clients with the knowledge and support needed to ensure all services meet the highest standards.
Our goal is to partner with clients to deliver productive solutions tailored to their specific needs.
We pride ourselves on ethical standards and strive to be the benchmark by which all firms should be measured.
We differentiate ourselves from competitors by providing instant response, full operational transparency, and accountability.
We deliver reliable and professional services using the latest management technologies, customizable to fit operational needs.
All personnel provided by DeltCorp Industries are state certified (where required) and trained through our online training portal.
DeltCorp Security Group is seeking detail-oriented, professional Dispatchers to join our growing team at a new Operations Center in Sparta, TN. This is a great opportunity for candidates looking to grow with a company, who are quick learners technologically skilled, and excellent communicators.
This position will handle requests via phone, texts, and online systems. Dispatchers are responsible for managing inbound and outbound communication, monitoring field activity, and ensuring proper coverage of all scheduled posts. Successful candidates will possess strong multitasking abilities and a willingness to learn and adapt in a fast-paced environment.
DeltCorp Security Group is now hiring part-time and full-time Operations Center Dispatchers in the Sparta, TN area.
All applicants must pass a criminal background investigation and drug screening prior to job placement.
Schedule:
Part-time & Full-time shifts available (Day, Evening, Overnight, and Holidays)
Pay:
$14.00 – $16.00 per hour
Responsibilities include:
- Receiving and placing calls to field employees
- Monitoring CCTV and GPS systems
- Verifying officer check-ins and post coverage
- Finding coverage for special assignments or last-minute call-outs
- Responding to incidents and escalating when necessary
- Keeping accurate reports and internal documentation
- Communicating professionally through email, phone, and messaging platforms
Qualifications:
- EXPERIENCE in dispatch or customer service is a MUST!
- Proven experience in customer service or administrative roles
- Strong computer skills and familiarity with Microsoft Outlook
- Ability to multitask on a regular basis in a fast-paced environment
- Excellent verbal and written communication skills
- Strong problem-solving ability and willingness to learn
- High attention to detail and organization
- Professional appearance and attitude
- High school diploma or equivalent (preferred)
- Reliable transportation
- Valid state-issued Driver’s License and Social Security Card
- Must pass a background check and drug screening
To Apply:
Reply to this ad with your resume. A member of our management team will contact you for an interview.
Job Types: Full-time, Part-time
Pay: $14.00 – $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Overnight shift
- Holidays
Work Location: In person – Sparta, TN
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 32.0 – 40.0 per week
Experience:
- Dispatch or Customer Service: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $14 - $15