Operations Assistant

About Us:

Founded in 1984, Delta Western provides the fuel that keeps Alaska moving — from ships and planes to vehicles serving coastal and inland communities. With terminals across Western and Southeast Alaska, Delta Western is one of the state’s leading independent distributors of petroleum products and lubricants, supporting essential industries and the communities that rely on them.

As part of NorthStar Energy and the Saltchuk family of companies, Delta Western combines deep local knowledge with shared expertise in safety, logistics, and operational excellence. The company’s agility and problem-solving culture have earned it a reputation for reliability in some of the most complex and demanding conditions in the country.

The Delta Western team takes pride in being a trusted energy partner for Alaska — delivering fuel safely, efficiently, and with a commitment to serving both customers and community.

Learn more at www.deltawestern.com.

Job Summary:

The Fuel Operations Assistant is essential in facilitating efficient and safe fuel transportation and distribution operations by coordinating logistics, managing inventory, and handling documentation to ensure a seamless supply of fuel and package products to customers.

Essential Functions

• Logistics Coordination:
  • Assist in coordinating the logistics of fuel transportation, including scheduling and tracking fuel deliveries, and communicating with drivers, vessels, and terminals.
• Inventory Management:
  • Monitor fuel inventory levels and package product inventories at terminals and storage facilities. Update and maintain accurate records of
  • quantities, transfers, and usage.
• Documentation:
  • Prepare and review shipping documents, bills of lading, and other necessary paperwork related to fuel and lube deliveries. Ensure accuracy and completeness of documentation.
• Quality Control:
  • Collaborate with quality control teams to ensure that products meet required specifications and standards. Participate in fuel sampling and testing as needed.
• Data Entry:
  • Enter and maintain data in inventory management systems, spreadsheets, and databases. Generate reports and summaries related to fuel operations.
• Customer Interaction:
  • Communicate with customers regarding delivery schedules, order status, and other inquiries. Address customer questions and concerns professionally and promptly. Assist customers with fuel and package product purchases.
• Safety Compliance:
  • Follow established safety protocols and procedures to ensure a safe working environment during fuel operations. Identify and report any safety hazards or concerns.
• Equipment Checks:
  • Assist in inspecting and maintaining fuel delivery equipment, such as hoses, pumps, and meters, to ensure proper functionality and safety.
• Coordination with Stakeholders:
  • Collaborate with internal teams, including drivers, dispatchers, and terminal operators, to coordinate timely and efficient fuel deliveries.
• Emergency Response:
  • Be prepared to assist in emergency response situations, such as spills, leaks, or accidents, following established procedures and guidelines.
• Administrative Support:
  • Provide administrative assistance to fuel operations management, including organizing schedules, taking fuel and lube orders, preparing reports, and managing documentation.
• Cash Handling:
  • Opening and closing of registers and Opening and closing of transaction logs
• Performs other duties as assigned.

Education and Experience:

• High school diploma or equivalent. Associate's degree or technical training in logistics, operations, or a related field is a plus.
• Prior experience in logistics, fuel operations, or a similar field is preferred but not required.
• Meticulous attention to detail in documentation, data entry, and inventory management.
• Basic computer skills, including proficiency in Microsoft Office and data entry. Familiarity with inventory management systems is a plus.
• Flexibility to work in a dynamic and fast-paced environment, adapting to changing priorities and schedules.

Benefits:

• Tuition Assistance
• 9 Holidays
• Discretionary Annual Merit Program
• Charitable Match
• Life Insurance - 2x your annual earnings
• Free Credit Report Monitoring
• Employee Assistance Program
• Telemedicine Options
• Medical, dental, and visions plans
• Employee assistance program
• 401K 4% Match 3% employer discretionary
• Tapcheck: On-Demand Access to Earned Wages

We are an equal-opportunity employer and value diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure all individuals are provided reasonable accommodation to participate in the job application or interview process, perform crucial job duties, and receive other benefits and privileges of employment. Please contact us to request an accommodation.