Solutions Architect, Operations Technology (IT Systems)

JOB SUMMARY/PURPOSE

The Solution Architect leads strategic design and integration of Operational Technology (OT) systems that support the utility’s core business functions, including GIS, SCADA, AMI, and ETRM platforms. This role is responsible for developing architectural roadmaps, aligning technology initiatives with enterprise strategy, and enabling system-wide interoperability, scalability, and reliability. The Solution Architect guides the design and evolution of mission-critical systems that support gas utility operations, asset intelligence, and real-time decision-making.

JOB DUTIES/RESPONSIBILITIES 

• Lead the development of integrated system architectures across GIS, SCADA, AMI, and ETRM to ensure seamless data flow, resilience, and operational continuity.
• Define and maintain a multi-year technology roadmap for OT systems modernization, focusing on interoperability, cloud-readiness, cybersecurity, and scalability.
• Evaluate and select tools, platforms, and frameworks that meet the performance, reliability, and compliance needs of Delta’s utility operations.
• Collaborate with executives, IT, engineering, and operations leaders to align OT technology roadmaps with corporate strategy, regulatory requirements, and digital transformation goals.
• Establish architectural standards, governance models, and lifecycle planning for OT platforms and integrated systems.
• Conduct capability gap assessments and recommend innovative solutions that modernize infrastructure and improve cross-platform integration.
• Oversee the integration of spatial (GIS) and non-spatial (SCADA, AMI, ETRM) data sources, ensuring integrity, synchronization, and availability across platforms.
• Collaborate with internal and external (contractor) data engineers and developers to define data pipelines, APIs, and automation frameworks for enterprise data sharing and analytics.
• Champion the standardization of data models, metadata, and geospatial governance to support accurate, enterprise-wide decision-making.
• Provide architectural oversight and technical leadership during project planning, design, and implementation phases.
• Communicate system concepts and roadmaps to technical and non-technical stakeholders with clear, actionable guidance.
• Serve as a liaison between business users, IT/OT operations, and third-party vendors or platform providers SMEs (ESRI, AspenTech OSI, Quorum, Oracle, etc.). Other duties as assigned.

MINIMUM REQUIREMENTS 

Minimum education required of the position 

• Bachelor’s degree in engineering, Information Systems, Computer Science, or a related technical field.

Minimum experience required of the position 

• 8 years of experience designing, implementing, or managing OT and IT systems in utility, energy, or infrastructure sectors.
• Proven expertise in systems architecture with at least two of the following: ArcGIS Utility Network, SCADA (OSI Monarch), AMI systems, or ETRM platforms (Quorum).

Minimum knowledge, skills and abilities preferred of the position 

• Strong understanding of system integration principles, APIs, data flows, and automation frameworks.
• Experience developing technology roadmaps, enterprise architecture frameworks (e.g., TOGAF, Zachman), or digital transformation initiatives.
• Familiarity with cloud-based infrastructure, edge computing, cybersecurity standards (e.g., NIST), and data governance practices.
• Strong interpersonal and leadership skills, with the ability to influence across business and technical teams.
• Experience with scripting, data engineering, or solution development (e.g., Python, SQL, .NET) is a plus.

Any certificates, licenses, etc. required for the position 

• None specifically required

Physical Requirements 

• Able to operate a personal computer, either desktop or laptop. 
• Able to sit for extended periods of time. 
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. 
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects. 

Working Conditions 

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. 

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. 

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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