Benefits Specialist

Contract to Hire Role (3-4 month contract role then Fulltime)

Local candidates only

5 days in office by the Charlotte Airport

Benefits Specialist

National Healthcare organization headquartered in Charlotte is seeking a Benefits Specialist. This role is responsible for handling day to administration for the benefits department with a heavy focus on complex benefit issues and appeals. Seeking someone with heavy benefits experience who can jump right in the position

Essential Functions

·Administer day-to-day operations of health & welfare benefits, retirement plans (401(k)/Roth), and spending accounts (e.g., HSA), ensuring accurate and timely processing.

·Serve as primary contact for benefit related escalations; resolve issues, research discrepancies, and coordinate with vendors for resolution.

·Develop, document, maintain, and consistently follow standardized processes, procedures, and internal controls across all benefit programs.

·Ensure data integrity through regular validation of files, transactions, eligibility, and system updates; perform error correction as needed.

·Execute compliance and audit activities, including maintaining audit-ready documentation, supporting annual audits, and coordinating required filings

·Review and reconcile benefit invoices, funding, and reimbursements to ensure alignment with plan terms and vendor contracts.

·Partner with vendors and internal stakeholders to support program execution, issue resolution, and continuous improvement efforts.

·Identify risks, gaps, and inefficiencies; recommend process improvements to strengthen consistency, controls, and compliance.

·Performs other duties as assigned.

Minimum Requirements

·Bachelor’s degree in human resources, business, or related field preferred.

·3 years of experience in benefits administration, including retirement plan exposure (401(k) required, 5 years preferred.

·Working knowledge of benefits and retirement regulations (e.g., ERISA, applicable federal/state laws) preferred.

·Experience with HRIS, payroll systems, and benefit administration platforms required.

Required Certifications, Licenses, and Registrations

·None

Knowledge, Skills, and Abilities

·Knowledge of health & welfare and retirement plan administration, including high level knowledge of applicable regulations and compliance requirements.

·Strong attention to detail with ability to audit, reconcile, and ensure data accuracy.

·Ability to document, follow, and improve standardized processes and internal controls.

·Analytical and problem-solving skills to identify issues, correct errors, and mitigate risk.

·Effective communication and customer service skills for employees, vendors, and stakeholder interaction.

·Proficiency with Microsoft Office, HRIS, and benefits administration systems.

·Ability to manage multiple priorities while maintaining accuracy, confidentiality, and compliance.