What are the responsibilities and job description for the Business Development Representative position at Delta Specialty Hospital?
Are you a relationship-builder who thrives on making a meaningful impact? Delta Specialty Hospital is seeking a driven and compassionate Business Development Representative to help expand access to high-quality inpatient psychiatric care. In this highly visible role, you will serve as the face of our hospital in the community—building trust, creating partnerships, and guiding patients and families to the care they need when it matters most.
PURPOSE STATEMENT
The Business Development Representative plays a vital role in expanding Delta Specialty Hospital’s inpatient psychiatric services by building trusted relationships and generating referrals from physicians and key non-physician referral sources. This role serves as a welcoming ambassador of our mission—connecting patients, families, and community partners to high-quality behavioral health care.
Essential Functions
AHMKT
PURPOSE STATEMENT
The Business Development Representative plays a vital role in expanding Delta Specialty Hospital’s inpatient psychiatric services by building trusted relationships and generating referrals from physicians and key non-physician referral sources. This role serves as a welcoming ambassador of our mission—connecting patients, families, and community partners to high-quality behavioral health care.
Essential Functions
- Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
- Develop strong relationships with key referral sources.
- Identify opportunities for partnering and growth.
- Manage leads from referral sources and ensure efficient admissions process for clients.
- Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
- Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
- Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
- Coordinate the completion of admission process and ensure appropriate resources are obtained.
- Travel frequently within community, scheduling meetings and developing contacts/referral sources.
- Document referral sources within appropriate contact management system.
- Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
- Maintain existing referral relationships.
- Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
- Represent facility in professional forums and communicate mission in all outreach interactions.
- Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
- Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
- Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
- Perform other functions and tasks as assigned.
- High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
- Two or more years’ experience in sales and/or marketing required.
- Must have and maintain a valid driver's license, main
AHMKT