What are the responsibilities and job description for the Service Sales Executive - Medical Imaging position at Delta Medical Systems?
If you love turning relationships into results and spreadsheets into strategy, this might be your kind of role. We’re looking for a Service Sales Executive who can spot an opportunity a mile away, build trust just as quickly, and turn customer needs into smart, customized service solutions. You’ll own the full lifecycle, from crafting quotes and contracts with eagle-eye precision to partnering with internal teams and external partners to bring deals across the finish line. Bonus points if you get a little thrill from a perfectly structured proposal or a well-timed upsell.
This isn’t a sit-in-the-corner kind of job. You’ll be out building connections (and yes, traveling up to 50% with a few hotel stays per month), collaborating with sales pros, and making things happen in a fast-paced, ever-evolving environment. If you’re organized, curious, and just the right amount of competitive, with a knack for problem-solving and a “let’s figure it out” mindset, you’ll fit right in. Come help us grow our service business while making a real impact for customers who count on us every day.
Learn more about working at Delta: https://www.deltamedicalsystems.com/join-our-team/
Primary Responsibilities
Sales & Account Development
- Develop, manage, and close service agreement opportunities, including new and existing accounts
- Achieve or exceed assigned service sales targets within the designated territory
- Identify customer needs and recommend customized service solutions aligned with operational and financial goals
- Conduct sales calls and presentations to secure service agreements
- Proactively manage contract renewals, extensions, and upsell opportunities
Contract & Quote Management
- Prepare, review, and finalize service agreements, proposals, and pricing quotes
- Ensure accuracy, consistency, and completeness of all customer orders and contracts
- Validate contract details and configurations to support accurate quote generation
- Monitor sales orders and backlog to identify risks or opportunities
- Assist in determining appropriate pricing and discount structures
Collaboration & Cross-Functional Support
- Serve as a liaison between Delta Medical Systems sales teams and external partners (e.g., Siemens Service Sales Executives)
- Collaborate with Account Executives (AEs), Service Sales Managers, and project teams to ensure alignment
- Provide strategic input and alternative solutions to support sales initiatives
- Participate in customer and partner meetings, including joint vendor sessions
Operational Excellence
- Support Delta Medical Systems’ quality policy by adhering to all quality management system requirements
- Ensure all activities comply with company policies, healthcare regulations, and contractual obligations
- Identify opportunities to improve processes, efficiency, and customer experience
Required Qualifications
- Strong written communication skills with high attention to detail, particularly in contracts and proposals
- Proven ability to collaborate effectively across teams and build strong internal and external relationships
- Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
- Understanding of the end-to-end sales and quoting process
- Demonstrated problem-solving skills and ownership of issues through resolution
- Ability to travel up to 50% within assigned territory
Preferred Qualifications
- Experience in healthcare, medical equipment, or service contract sales
- Familiarity with multi-vendor service environments
- Knowledge of preventive maintenance agreements or lifecycle service offerings
Benefits
- 401(k) retirement plan with company match
- Excellent vacation policy, including paid family leave
- Comprehensive and affordable insurance package including medical, dental, vision
- Company paid: short-term disability, long-term disability, and life insurance/AD&D
- Company car, if qualified, or mileage reimbursement
- Paid expenses
- Corporate based tech support
- Initial on the job training and ongoing OEM product training as needed
- Education assistance
- Amazing leadership who genuinely care about their employees
Salary : $55,000 - $65,000