Sales Support Specialist

Join the Delta Family

Do you love turning chaos into clarity? Does the idea of wrangling spreadsheets and making sense of sales data sound like your kind of fun? If so, we’ve got the perfect role for you!

We’re looking for a Sales Support Specialist to be the behind-the-scenes hero for our sales team. You’ll keep our data squeaky clean, our records accurate, and our reports sharp enough to impress even the pickiest decision-maker. Think of yourself as the bridge between numbers and strategy—helping us spot trends, track performance, and stay ahead of the competition.

And here’s the twist: sometimes you’ll get to play detective and help sort out the details behind new account setups, contract terms, and pricing changes. You’ll work closely with the finance team to dig into the “why” behind the numbers and make sure everything lines up correctly.

If you’re part analyst, part communicator, and 100% organized, we want to hear from you. Bonus points if you get a thrill from color-coded spreadsheets and can explain complex data without making people’s eyes glaze over.

This position is initially 5 days per week at the Delta Medical Systems headquarters in Brookfield. A hybrid option is available after training is complete.

Delta Medical Systems, a Siemens Healthineers Advanced Partner, has been delivering innovative medical imaging solutions for over 45 years. We have just over 100 employees in 13 states. We work hard and expect excellence but find plenty of time for laughter and camaraderie. Learn more about working at Delta: https://www.deltamedicalsystems.com/join-our-team/

Qualifications

• Strong ability to analyze complex data sets and derive actionable insights.
• Clear and professional communication with sales teams, customers, and vendors (both written and verbal).
• Managing multiple tasks, prioritizing deadlines, and keeping records organized.
• Requires proficiency in Microsoft Office, spreadsheets, and a CRM database.
• An understanding of the sales cycle process, forecasting, and tools used to assist the stages of the sales cycle process.
• Ability to act independently, use critical thinking
• Able to identify issues in processes and find practical solutions quickly.
  
  

Key Responsibilities

Data Analysis:

• Manage all aspects of data related to orders.
• Synthesize multiple sources of information to develop an understanding of regional opportunities and performance.
• Analyze sales data and market trends, to identify opportunities for growth and areas for improvement.
• Perform high-volume, detailed data entry into CRM, ERP, and reporting systems with a strong focus on accuracy and consistency
• Document status of sales opportunities. Regularly review funnels and clean up, analyze gaps and offer guidance to sales representatives.
• Process all requests for Siemens-specific data (install bases, EOS systems, XR-29 letters), trades, and change orders.
• Update and maintain customer data in Shareville and CRM.
• Maintain job backlog report containing equipment, margin, and installation costs.
• Do necessary investigative work to solve report errors/omissions and discrepancies in the data.
  
  

Collaboration and Coordination:

• Collaborate across regions with other Sales Data Strategists for consistent documentation and reporting.
• Work closely with sales, marketing, operations and finance to ensure alignment between sales strategies and business objectives.
• Support Delta Medical Systems' quality policy through compliance with quality management system documentation
  
  

Sales Process:

• Responsible for maintaining ongoing contact with regional sales team regarding status of sales opportunities and making necessary updates.
• Assist in improving efficiency, including the utilization of CRM tools for tracking sales activities and forecasting.
• Communicate and update all lead information to the regional sales teams.
• Develop and run reports for Sales, Service, and Marketing teams when requested.
• Assist regional sales team with proposals and create quotation documents.
• Find duplicate and inaccurate account information in Dynamics CRM and GP Systems
• Research customer websites and/or healthcare facility databases for correct information.
• Perform customer order review and process sales orders with OEM, including reviewing all quotes for any applicable below the line costs.
• Assemble and maintain all documentation in job folders to include: project metric, job checklist, customer purchase order and/or signed quotation, invoices, and correspondence.
• Serve as a central point of accountability for sales documentation completeness prior to order submission
• Support continuous improvement initiatives related to sales data workflows and reporting efficiency
  
  

Other:

• Perform other duties as assigned by direct supervisor.
  
  

Physical Demands

• Prolonged sitting at a desk while working on a computer.
• Frequent use of hands and fingers for typing and handling office equipment.
• Visual acuity for reading documents and viewing computer screens for extended periods.
• Ability to speak and hear clearly during phone and virtual meetings.
• Occasional reaching or lifting of light office items (typically under 10 pounds).
  
  

Benefits

• 401(k) retirement plan with company match
• Excellent vacation policy, including paid family leave, paid holidays
• Comprehensive and affordable insurance package including medical, dental, vision
• Company paid: short-term disability, long-term disability, and life insurance/AD&D
• Education assistance
• On-site workout facility
• Free snacks and drinks in corporate kitchen