Front Desk Agent

Position Summary Delta King

Urgently hiring

Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Processing nightly accounting paperwork; and audit duties as necessary.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Perform nightly audit procedures following Delta King Standards.
• Request and record guest reservations, and compute bills using cash registers, multi counting machines, or pencil and paper
• Accept payment from customers, and make change as necessary.
• Communicate with management as well as other department for incoming guest requests.
• Assist with other duties as assigned by management

Minimum Qualifications (Knowledge, Skills, and Abilities)

· HS Diploma or Equivalent

· Minimum of one to three years of experience preferred

· Ability to work flexible schedules including, weekends, and holidays

· Ability to adhere to Delta King e service standards.

· Awareness of area events and ability to upsell

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Must have open availability

Must have experience in the hotel industry

Must have excellent customer service experience

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Experience:

• Hotel/ Front Desk: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Sacramento, CA 95814 (Required)

Work Location: In person

Salary : $17