What are the responsibilities and job description for the Technical Service Technician – Entry Level (UPS / HVAC) position at Delta Electronics Americas?
About the Company
Delta, founded in 1971, is a global leader in power and thermal management solutions. We provide innovative, energy-efficient systems for data centers, telecom, industrial automation, building automation, EV charging, renewable energy, and more. Guided by our mission — “To provide innovative, clean, and energy-efficient solutions for a better tomorrow” — Delta operates over 200 locations across five continents, supporting the world’s transition to sustainable technology.
Position Summary
This is a ground-floor opportunity for recent Electrical/Electronic or Mechanical Engineering graduates to begin a long-term career with Delta. As an Entry-Level Field Service Engineer, you will receive hands-on, on-the-job training and mentorship while supporting real-world energy and telecom systems at customer sites.
You’ll work alongside experienced engineers, follow structured training plans, and gain exposure to UPS (Uninterruptible Power Supply) and HVAC systems that support critical infrastructure. This role is designed to help new graduates build strong technical, troubleshooting, and customer-facing skills while growing into senior engineering or leadership roles over time.
Delta offers a clear career progression path, succession planning, and retention bonuses to support long-term growth and development.
What You’ll Learn
- How to install, commission, and maintain UPS and HVAC systems
- Hands-on troubleshooting of electrical and mechanical systems
- Field safety practices and site procedures
- Customer communication and service best practices
- How critical infrastructure supports data centers, energy, and telecom environments
Key Responsibilities
- Assist senior engineers with installation, commissioning, preventive maintenance, and repair of UPS or HVAC systems
- Participate in structured training programs focused on safety, diagnostics, and equipment operation
- Provide on-site and remote technical support under supervision
- Support testing and inspection of systems to ensure performance and compliance
- Complete service reports and documentation accurately and on time
- Follow Delta’s safety and quality standards at all customer sites
- Travel regionally (and occasionally nationwide) for field assignments
Who Should Apply
This role is ideal for recent graduates or early-career professionals who:
- Enjoy hands-on technical work
- Want to apply their engineering education in real-world environments
- Are eager to learn and grow through mentorship
- Are comfortable traveling and working in field settings
Qualifications
- Associate, Technical, or Bachelor’s degree in Electrical Engineering, Electronics Engineering Mechanical Engineering, HVAC, UPS, or related technical field
- (Military technical experience also considered)
- Must be fluent in Mandarin and English.
- Basic understanding of electrical or mechanical concepts (voltage, current, airflow, pressure, etc.)
- Strong willingness to learn and follow safety procedures
- Good communication, teamwork, and problem-solving skills
- Valid driver’s license and ability to travel as required
Physical/Work Environment:
- Must have a valid driver’s license with an acceptable driving record and reliable transportation and pass a pre-employment drug screen.
- Ability to lift and/or move up to 100 pounds for short durations.
- Ability to kneel or crouch periodically.
- Ability to stand for extended periods of time.
- Ability to travel for multiple days either by car or flight as projects require
- Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
- Lifting heavy objects and stretching above your head.
- Willingness to travel at least 80% of the time locally or regionally depending on client needs.
Why Join Delta?
- Comprehensive training programs for UPS and HVAC systems.
- Clear path to Senior Field Engineer, Technical Specialist, or Leadership roles
- Exposure to cutting-edge energy and cooling technologies used in data centers and industrial environments.
- A collaborative environment that values learning, innovation, and sustainability.
This position is not eligible for employment-based immigration sponsorship. Candidates must be legally authorized to work in the United States for any employer, both now and in the future, without requiring visa sponsorship
Available for locations:
- Des Moines, IA
- Lubbock, TX
- Milwaukee, WI
- Washington Dulles, VA/DC area
- Atlanta, GA
- Columbus, OH
- Cheyenne, WY