What are the responsibilities and job description for the Product Owner position at Delta Dental Plan of Michigan, Inc.?
Job Title: Product Owner Number of Positions: 1 Location: Okemos, MI Location Specifics: Hybrid Position Job Summary: At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Position Description: Serves as a liaison between the business and application development teams in order to identify product needs and prioritize work assignments. Primary Job Responsibilities: Partners with key business owners, customers, account relationship managers, and other stakeholders in order to identify user/customer needs and to develop a product roadmap. Partners with the application development team in order to relay user experiences and necessary product features, including participating in daily standup meetings. Acts as a resource, subject matter expert, and single point of contact for the business and application development teams. Reviews new product feature requests and current backlogs and prioritizes work. Participates in writing and refining user stories and acceptance criteria, testing and demonstrating new product features and changes, and training users/customers. Identifies opportunities for improvement and recommends action plans to department management. Participates in the development of departmental strategies, goals, and objectives. Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above. #LI-Hybrid Minimum Requirements: Position requires a bachelor’s degree in business administration, computer science, finance, mathematics, or a related field and five years of experience analyzing, documenting, maintaining, organizing, recommending, supporting, testing, or troubleshooting business needs, system requirements, or process workflows or three years of information technology experience leading teams and/or projects requiring customized software solutions. Experience in an insurance environment and leading projects preferred. Will accept any suitable combination of education, training or experience. Position requires advanced knowledge of the insurance industry and the organization’s products, services, markets, customers, competitors, opportunities, and challenges; advanced knowledge of word processing, spreadsheet, and database applications; knowledge of agile methodology/practices; strong verbal and written communication skills; strong analytical skills; strong interpersonal skills; the ability to work independently and as part of a team; the ability to manage multiple projects with competing deadlines; and the ability to solve complex problems using independent judgment. Position may require occasional travel and working outside of regular business hours in order to support system maintenance. The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance. Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities. We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities. Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals. Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks. Delta Dental is an Equal Opportunity Employer.
