Director, Actuarial Services

At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service. Our culture that sets us apart within our industry and the way we do business and it is different. Our employees stay here because the organization supports them as employees and their career growth. We have many employees who have stayed for 25, 30, or even 45 years within our organization.

Delta Dental of Wisconsin is currently seeking a Director, Actuarial Services. This leader will participate in and guide all actuarial functions—pricing, reserving, forecasting, predictive modeling—and ensure our team’s expertise supports our strategic goals. They’ll also collaborate internally and externally with NorthWinds Technology Solutions (NorthWinds), Delta Dental Plans Association (DDPA), and other Delta Dental Member Companies (DDMC), and key partners to advance our actuarial capabilities. 

This is a full-time hybrid position (Monday, Tuesday and Thursday in office and Wednesday and Friday from home) located at our headquarters in Stevens Point, Wisconsin. 

Essential Duties and Responsibilities

• Develops and implements company goals and objectives in support of Delta Dental of Wisconsin’s mission and strategy.
• Accountable for efficient work between departments and business units in alignment with Delta Dental of Wisconsin’s values.
• Directs and ensures compliance with policies and procedures.
• Identify and work with DDWI’s technology resources (internal and / or external) to implement applications and systems required to meet department objectives.
• Develops human resource recommendations and conducts performance management so that the Actuarial team can successfully execute on its goals and objectives.
• Develops department budget, authorizes and analyzes spending, and is accountable for successful results.
• Identify, develop, and direct key performance metrics for managing and measuring department success.
• Identify, develop, and communicate key messages to management, staff and clients related to DDWI’s actuarial work.
• Ensure department meetings are planned, scheduled, and facilitated as needed to accomplish DDWI’s actuarial work and to support its overall strategy.
• Responsible for ensuring collaboration and positive working relationships between the Actuarial team and other external and internal stakeholders so that DDWI can advance and accomplish its strategic priorities. This includes but is not limited to NorthWinds, other DDMCs for which we provide actuarial services, DDPA, and other DDWI business areas.
• Responsible to ensure the Actuarial team is effectively collaborating with key internal and external stakeholders to develop new lines of business and/or improve existing business.
• Oversee DDWI’s core actuarial function, including ensuring sound actuarial principles are applied in the calculation of claim reserves, pricing, experience studies, etc. for DDWI and other DDMCs for which we provide actuarial services.
• Oversee the Actuarial Services consulting work and ensure the actuarial team is building relationships with the DDMCs and subsidiaries for which we provide actuarial services.
• Ensure the Actuarial team is appropriately represented in the Idea to Delivery process and requirements signoff.
• Collaborate with leaders throughout the organization to understand and support the strategic initiatives of the organization.
• Stay abreast of market and book of business trends (i.e., sales and persistency results and targets, loss ratios, expense
• ratios, claims costs, etc.) and assist in determining strategic direction with such information. This includes identifying and analyzing the internal and external factors which affect assumptions used in forecasting, trending, rate models, etc.
• Keep informed about market conditions, competitive information and political factors that may impact the goals and strategies of the organization. Communicate key developments to appropriate stakeholders and use information appropriately when performing analysis, collaborating on internal and external projects, and participating in strategic conversations.
• Oversee setting and monitoring the premium and claim budget and long-range forecasts for dental and vision products.
• Serve as the appointed actuary for any legal entity, internal or external, when formally appointed by that legal entity’s Board of Directors.

At Delta Dental, in order to attract and retain great employees, we offer a comprehensive benefits package to support our employees and their families.   Our employees like it here, and we know that because our turnover is lower that what you might see in similarly sized organizations in our industry.  Our benefits package includes these great items:

• Health, vision, dental and life insurance
• Short- and Long-term disability insurance
• Health Savings, Flexible Spending and Dependent Care Accounts
• Competitive base salary
• Incentive compensation based on company results
• 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth)
• Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation
• Significant wellness programming to support you, regardless of whether you work from an office, or from home

We encourage owning your work life balance with a Paid Time Off (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work. We don’t just provide it; we encourage our employees to utilize the time off. 

See what our employees have to say about working at Delta Dental here:   https://www.deltadentalwi.com/s/employee-testimonial

If you’re passionate about actuarial work and delivering exceptional insights—and want to join a company that truly values its people, culture, and community—Delta Dental of Wisconsin wants to meet you. Apply today!